-iOS 11 pairing issue-

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Gaby
Posts: 398
Joined: Tue Feb 21, 2017 8:59 am

-iOS 11 pairing issue-

Post by Gaby » Tue Jun 27, 2017 9:00 am

Hi Guys,

we have received feedback from several users that they have difficulties to pair Ticwatch to iPhone after updating to iOS11. Since this is a beta version, the pairing issue might be caused by some fundamental changes from Apple in terms of data transfer function. Currently, we are analyzing this issue and will need some time to find the root cause. Before further notice, we would not recommend you to update to iOS 11 beta from a risk perspective. Thank you for your understanding and support!

Best,

Mobvoi team

sustah
Posts: 22
Joined: Wed Mar 08, 2017 11:44 am

Re: -iOS 11 pairing issue-

Post by sustah » Tue Jun 27, 2017 10:18 am

I have no issues pairing my watch on iOS 11 Beta. I am using 4.10.1 Beta with iOS 2.4.0-36-gd6bf93e companion app.

Gaby
Posts: 398
Joined: Tue Feb 21, 2017 8:59 am

Re: -iOS 11 pairing issue-

Post by Gaby » Wed Jun 28, 2017 7:06 am

sustah wrote:I have no issues pairing my watch on iOS 11 Beta. I am using 4.10.1 Beta with iOS 2.4.0-36-gd6bf93e companion app.


Luck guy! Some users may have issues after updating the phone, so it is not suggested currently.

sdevroey
Posts: 1
Joined: Sun Jul 23, 2017 5:04 pm

Re: -iOS 11 pairing issue-

Post by sdevroey » Sun Jul 23, 2017 5:42 pm

Any update on this issue ?

I'm currently using iOS 11 Beta 2 and can't use my recently bought Ticwatch

Cheers

Gaby
Posts: 398
Joined: Tue Feb 21, 2017 8:59 am

Re: -iOS 11 pairing issue-

Post by Gaby » Mon Jul 24, 2017 12:10 pm

@sdevroey It turns out to be a bug of iOS, we've reported it to Apple, waiting for the issue being fixed.

sustah
Posts: 22
Joined: Wed Mar 08, 2017 11:44 am

Re: -iOS 11 pairing issue-

Post by sustah » Wed Jul 26, 2017 2:19 pm

it looks like pairing issue has been fixed in todays iOS 11 beta 3

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