Dears, When I bought the Ticwatch 2 a few years back, the default watch face which caught my attention was the golden Oceanus. However, after a few updates it disappeared. I've been trying to find the watch face ever since. I do have Watchmaker and some customer faces, but I really want my original ...

I noticed that some faces that I have already deleted in the watch (Ticwatch2) still appear in the companion app. I tried deleting them, but they keep appearing once I open the face-selector screen again :o . i.e. The actual faces have been deleted from the watch but still appear in the App and I do...

Hey Mobvoi!

Just tell us how to buy a battery at least.

I wasn't hoping for a free solution, but at least for some help (where to buy a new battery, how to replace the battery.. but alas.. it seems Mobvoi has officially abandoned us. I guess this watch is the only and last purchase from Mobvoi.

And the expected reply..

Email sent from my side.

Still nothing from Mobvoi. I hope the reply is worth the wait.

Still no answer from Mobvoi.

Come on Mobvoi! You're not gonna fail your early customers, are you? Just give us a real solution before one if those inflated batteries explode on us!

I have the exact same problem. I bought the Onyx version back in 2017, and right from the start I noticed a very small line beneath the watch. I didn't really care as the watch functioned well, but what I didn't realize was that this was the beginning of a crack which kept expanding slowly as the da...

Hi Mobvoi! I've noticed today that the companion app of Ticwatch 2 (Ticwear Global) no longer shows up in Google Play Store. Is there a new version coming? Any updates to Ticwatch 2 users or should we start tossing our $280 watches from the window? Caller id no longer works with the latest Android,...