I wasn't hoping for a free solution, but at least for some help (where to buy a new battery, how to replace the battery.. but alas.. it seems Mobvoi has officially abandoned us. I guess this watch is the only and last purchase from Mobvoi.

And the expected reply..

Email sent from my side.

Still nothing from Mobvoi. I hope the reply is worth the wait.

Still no answer from Mobvoi.

Come on Mobvoi! You're not gonna fail your early customers, are you? Just give us a real solution before one if those inflated batteries explode on us!

I have the exact same problem. I bought the Onyx version back in 2017, and right from the start I noticed a very small line beneath the watch. I didn't really care as the watch functioned well, but what I didn't realize was that this was the beginning of a crack which kept expanding slowly as the da...

Hi Mobvoi! I've noticed today that the companion app of Ticwatch 2 (Ticwear Global) no longer shows up in Google Play Store. Is there a new version coming? Any updates to Ticwatch 2 users or should we start tossing our $280 watches from the window? Caller id no longer works with the latest Android,...

I couldn't scan QR code through the new version of the app.

Come on Mobvoi! Don't disappoint your fans.

There has to be an update for the international version to deal with this issue. I mean, the watch is not ancient! it should continue to receive updates for at least a few years!

Hello fellow Ticwatch owners,

I've been using the TW2 for more than a year now. I've recently noticed that my battery level drops randomly without reason. I tried investigating but to no avail. I'm not running any special software. Anyone else has this issue?