Hey, I've relayed the message to the support team - they will follow up on this with you

locomot1f wrote: ↑

Mon Dec 18, 2017 4:00 am

why is it modeled on the TicWatch E?
kinda misleading....

Hey, I was replying to those asking about the watch faces promoted on Ticwatch S on our website!

Ticwatch E has its own exclusive watch faces (like the one you see above). It'll be made available soon! I'll update once it's ready

Hey, I've requested for your parcel to be reshipped. Keep you updated!

Hey Kevin,

Your package has cleared customs today. We will get another update on it soon!

I ordered 2 of the Ticwatch E models 2 weeks ago my package arrived last week but only had one watch inside. I've emailed and messaged through every support I could find but have yet to receive a response on how to rectify this mistake. Hey! I'm really sorry to hear that. What's your order number? ...

Hey kingwhitus, what's your order number? I'll help you check it out!

Hey guys! Just a quite update, the watch face you see on Ticwatch S is already available when you swipe right/on the Android Wear app. It's a Ticwatch S exclusive - Ticwatch E users have their own special watch faces

Hey iJack23,

May I know your order number? Will help you check on this.

jackie89 wrote: ↑

Fri Dec 15, 2017 5:43 am

odd, I sent you a PM but not sure if that went through. It's not in my outbox/sent messages. Can you confirm you received my email? I also sent a support ticket earlier. It is ticket # 40811

Hey jackie89, I've just responded to your email!

negzero wrote: ↑

Thu Dec 14, 2017 7:53 pm

I was certain they were 22mm? Is this a typo @samfong ?

Hey negzero! Ticwatch E bands are 20mm in width. The band on Ticwatch S is 22mm. Hope this clarifies things!