Search found 158 matches

by samfong
Wed Dec 20, 2017 8:25 am
Forum: General
Topic: Ordered 2 Ticwatch E's but only recieved one
Replies: 3
Views: 2507

Re: Ordered 2 Ticwatch E's but only recieved one

Hey, I've relayed the message to the support team - they will follow up on this with you :)
by samfong
Mon Dec 18, 2017 9:37 am
Forum: TicWatch S & E
Topic: Where are the all the Mobvoi designed watchfaces?
Replies: 17
Views: 10630

Re: Where are the all the Mobvoi designed watchfaces?

locomot1f wrote:
Mon Dec 18, 2017 4:00 am
why is it modeled on the TicWatch E?
kinda misleading.... :(
Hey, I was replying to those asking about the watch faces promoted on Ticwatch S on our website!

Ticwatch E has its own exclusive watch faces (like the one you see above). It'll be made available soon! I'll update once it's ready :)
by samfong
Mon Dec 18, 2017 9:33 am
Forum: TicWatch S & E
Topic: unsuccessful delivery for ticwatch to hong kong
Replies: 2
Views: 2190

Re: unsuccessful delivery for ticwatch to hong kong

Hey, I've requested for your parcel to be reshipped. Keep you updated!
by samfong
Mon Dec 18, 2017 9:19 am
Forum: TicWatch S & E
Topic: Delayed delivery to Singapore
Replies: 2
Views: 1877

Re: Delayed delivery to Singapore

Hey Kevin,

Your package has cleared customs today. We will get another update on it soon!
by samfong
Mon Dec 18, 2017 9:14 am
Forum: General
Topic: Ordered 2 Ticwatch E's but only recieved one
Replies: 3
Views: 2507

Re: Ordered 2 Ticwatch E's but only recieved one

I ordered 2 of the Ticwatch E models 2 weeks ago my package arrived last week but only had one watch inside. I've emailed and messaged through every support I could find but have yet to receive a response on how to rectify this mistake. Hey! I'm really sorry to hear that. What's your order number? ...
by samfong
Mon Dec 18, 2017 3:52 am
Forum: General
Topic: My watch is in my country but hasn't moved for 10 days
Replies: 4
Views: 2452

Re: My watch is in my country but hasn't moved for 10 days

Hey kingwhitus, what's your order number? I'll help you check it out!
by samfong
Mon Dec 18, 2017 3:49 am
Forum: TicWatch S & E
Topic: Where are the all the Mobvoi designed watchfaces?
Replies: 17
Views: 10630

Re: Where are the all the Mobvoi designed watchfaces?

Hey guys! Just a quite update, the watch face you see on Ticwatch S is already available when you swipe right/on the Android Wear app. It's a Ticwatch S exclusive - Ticwatch E users have their own special watch faces :)
by samfong
Fri Dec 15, 2017 6:20 am
Forum: General
Topic: My watch is "Tendered to End Delivery Carrier" Since 2 Dec
Replies: 10
Views: 5209

Re: My watch is "Tendered to End Delivery Carrier" Since 2 Dec

Hey iJack23,

May I know your order number? Will help you check on this.
by samfong
Fri Dec 15, 2017 6:06 am
Forum: TicWatch S & E
Topic: Track Shipping in Canada
Replies: 216
Views: 75771

Re: Track Shipping in Canada

jackie89 wrote:
Fri Dec 15, 2017 5:43 am

odd, I sent you a PM but not sure if that went through. It's not in my outbox/sent messages. Can you confirm you received my email? I also sent a support ticket earlier. It is ticket # 40811
Hey jackie89, I've just responded to your email! :)
by samfong
Fri Dec 15, 2017 4:00 am
Forum: TicWatch S & E
Topic: Ticwatch E band size
Replies: 4
Views: 8347

Re: Ticwatch E band size

negzero wrote:
Thu Dec 14, 2017 7:53 pm
I was certain they were 22mm? Is this a typo @samfong ?
Hey negzero! Ticwatch E bands are 20mm in width. The band on Ticwatch S is 22mm. Hope this clarifies things!