Search found 4 matches

by xco
Thu Nov 23, 2017 9:42 pm
Forum: General
Topic: Not getting response to support tickets, is there a phone # to call?
Replies: 3
Views: 3654

Re: Not getting response to support tickets, is there a phone # to call?

Same problem here, cant get a response to my support ticket, these message boards or Facebook messages. I'm not sure if anyone from Mobvoi is even active in these forums. There used to be a live chat feature available from the webpage but that's been taken down also. I ordered on 18 October and stil...
by xco
Wed Nov 22, 2017 10:51 am
Forum: TicHome Mini
Topic: TicHome Mini Shipping Update
Replies: 8
Views: 38309

Re: TicHome Mini Shipping Update

Hi @thewaffle There was a small hiccup between our logistic team and DHL, so we had to resend new tracking codes to our customers. However, we assure you that you'll receive TicHome Mini before the end of November. Thank you so much for your patience, and do keep us updated! youre running out of ti...
by xco
Wed Nov 22, 2017 3:26 am
Forum: TicWatch S & E
Topic: Kickstarter Shipping Status Update
Replies: 88
Views: 67809

Re: Kickstarter Shipping Status Update

I ordered on 18 October and haven't heard anything since, when will I get my tracking number and item? I also see than your now selling this item at $60 as part of Black Friday special. Maybe we should have all waited instead of paying $79 which was supposed to be a special intro price. Nothing spec...
by xco
Wed Nov 22, 2017 3:13 am
Forum: TicHome Mini
Topic: TicHome Mini Shipping Update
Replies: 8
Views: 38309

Re: TicHome Mini Shipping Update

I ordered on 18 October and haven't heard anything since, when will I get my tracking number and item? I also see than your now selling this item at $60 as part of Black Friday special. Maybe we should have all waited instead of paying $79 which was supposed to be a special intro price. Nothing spec...