Why is my package sitting in Heston Middlesex UK? It's been there nearly 5 days now!

My watch has been in the UK since Saturday morning, why is it taking so long to be delivered?

I have tried to cancel my order as I don't feel I will be getting it anytime soon. I am one of the pre order customers and I don't think there's any point to this pre order. I can go and buy the watch on amazon and have it by tomorrow. I am being told the watch is being delivered or delivered alread...

Hello, I am from the UK and would like to know if my order has a tracking number yet? It's order TIC_EU_1595 and email address is andrewmearns46@gmail.com.

I haven't received any reply from the support department.

Thank you.