Search found 3 matches

by BrianWolt
Fri Mar 09, 2018 1:54 pm
Forum: General
Topic: Microphone Stopped Working
Replies: 1
Views: 1729

Microphone Stopped Working

My wife's Tichwatch E has a Microphone that no longer works. Rebooting and a factory reset do not help. I cannot get Ticwatch to return support emails. What can I do?
by BrianWolt
Fri Mar 09, 2018 1:51 pm
Forum: General
Topic: Disappointing support from Mobvoi
Replies: 22
Views: 13036

Re: Disappointing support from Mobvoi

I need to start an RMA for an exchange on a watch that had a bad microphone. I am closely approaching my 30 day mark and I need them to respond to my emails. Can anything be done about this?
by BrianWolt
Thu Mar 08, 2018 2:55 pm
Forum: TicWatch S & E
Topic: Tichwatch E- Microphone Stopped Working
Replies: 2
Views: 2138

Tichwatch E- Microphone Stopped Working

My wife and I are loving our Tichwatches but my wife's watch has developed a problem where the microphone has stopped working. Can't use Google Assistant or Voice to Text. I've checked settings, rebooted and even factory reset. The microphone will not work. It is less than 30 days old. I contacted s...