Search found 3 matches

by clavicus99
Wed Feb 21, 2018 10:00 pm
Forum: Stable Version
Topic: Step count issue update
Replies: 43
Views: 52851

Re: Step count issue update

When will this update be available?
by clavicus99
Tue Feb 20, 2018 11:07 pm
Forum: General
Topic: Disappointing support from Mobvoi
Replies: 22
Views: 13790

Disappointing support from Mobvoi

I love the Ticwatch2 but I find the after-sales and support very immature.,especially when compared to bigger players. When submitting a support ticket or sending an email, we wait days for a response, often getting nothing at all. What kind of support is that exactly? Requesting a password reset ta...
by clavicus99
Tue Feb 20, 2018 11:01 pm
Forum: General
Topic: Step Counter is Not Accurate
Replies: 16
Views: 13304

Re: Step Counter is Not Accurate

I saw a post from Mobvoi in July saying a fix for the inaccurate step counter was being resolved. It is now the end of February and still nothing has been done.

I own a Ticwatch 2 and the step counter is so wildly inaccurate that it's a joke.

Mobvoi, when will you resolve this issue?