Search found 11 matches

by kraal
Sun Sep 22, 2019 1:34 am
Forum: General
Topic: Mobvoi Support don't replay!! :/
Replies: 13
Views: 992

Re: Mobvoi Support don't replay!! :/

So… After one month of use, I must say that I miss the broken Ticwatch2!!! Yes :shock:

The TW2 was much more responsive, easier to use and the assistant work much better and the side scroll very useful.

This have a better battery, design! and more software support!!
by kraal
Sun Aug 25, 2019 2:20 am
Forum: General
Topic: Mobvoi Support don't replay!! :/
Replies: 13
Views: 992

Re: Mobvoi Support don't replay!! :/

Case solved and Ticwatch Pro on the way to me!!! :):):)

Thanks Aathif.
by kraal
Wed Aug 14, 2019 3:28 am
Forum: General
Topic: Mobvoi Support don't replay!! :/
Replies: 13
Views: 992

Re: Mobvoi Support don't replay!! :/

It's the case 14804.
by kraal
Thu Aug 08, 2019 1:56 am
Forum: General
Topic: Mobvoi Support don't replay!! :/
Replies: 13
Views: 992

Re: Mobvoi Support don't replay!! :/

So… it looks like we are back on silence!!

Aathif, could you please verify with Support if they received my answer on July 31, 2019?
by kraal
Fri Aug 02, 2019 3:23 am
Forum: General
Topic: Mobvoi Support don't replay!! :/
Replies: 13
Views: 992

Re: Mobvoi Support don't replay!! :/

So… yesterday I got one email from Support team! Thank you, Aathif Mahir.

Lets see if we have a Happy End!
by kraal
Tue Jul 30, 2019 4:25 am
Forum: General
Topic: Mobvoi Support don't replay!! :/
Replies: 13
Views: 992

Re: Mobvoi Support don't replay!! :/

1 week was ok!
I'm talking about 2 months!! :o :shock: :evil:

Until this case, it was like that 1 ro 4 days!

One other strange thing, is the statement that say If you don't answer on 24h the case it's considered close, but they can take days or weeks!!
by kraal
Sat Jul 27, 2019 3:35 am
Forum: General
Topic: Mobvoi Support don't replay!! :/
Replies: 13
Views: 992

Re: Mobvoi Support don't replay!! :/

Hi,

Thanks for your interest in my case. It was the case 148045.

Attached you can have the printscreen from my case.

I can send you all conversation by email or PM.

Regards,
Nuno
by kraal
Thu Jul 25, 2019 11:06 pm
Forum: General
Topic: Mobvoi Support don't replay!! :/
Replies: 13
Views: 992

Mobvoi Support don't replay!! :/

Hi, Is the Mobvoi Support alive? They have any problem with emails? Some time ago I had a problem with my Ticwatch2 and the Support offered me a possibility to buy a new watch with a discount. After I agree with the values and the product, I never got any replay to my emails! Can we trust Mobvoi or ...
by kraal
Wed Dec 26, 2018 12:25 am
Forum: General
Topic: Is the TicHome product support dead?!!!
Replies: 1
Views: 3484

Is the TicHome product support dead?!!!

Have TIC stopped the TicHome production and support? :roll:
Regards,
Nuno
by kraal
Thu Aug 16, 2018 8:51 pm
Forum: General
Topic: Firmware update policy?
Replies: 28
Views: 16614

Re: Firmware update policy?

Hello,

News about FW update?
Or we remain forgot by this company? :evil: :evil: :evil: :evil:

Regards,