Search found 177 matches

by Mobvoi
Tue Sep 24, 2019 5:05 am
Forum: Community FAQs
Topic: TicWatch Full Reset
Replies: 0
Views: 253

TicWatch Full Reset

To fully reset your TicWatch and phone apps, do the following: Reset the watch normally using the steps below: Settings ->System ->About ->Disconnect & Reset In the Wear OS app on your phone, go to Settings > Device Settings > Watch Name > Unpair. On your phone, go to Settings > Connected devices > ...
by Mobvoi
Thu Sep 12, 2019 6:30 pm
Forum: Community FAQs
Topic: User Guide correction, TicWear app and the QR code
Replies: 0
Views: 142

User Guide correction, TicWear app and the QR code

The TicWear app no longer supports the latest devices from Mobvoi, Please add your TicWatch to the Wear OS by Google app instead of the TicWear app and you can also add your TicWatch to the Mobvoi app for Health Data analysis and authorization. If you’re using Android, please install the following a...
by Mobvoi
Thu Sep 12, 2019 6:25 pm
Forum: Community FAQs
Topic: I can’t text when away from my phone (TicWatch Pro 4G)
Replies: 0
Views: 125

I can’t text when away from my phone (TicWatch Pro 4G)

Texting when away from your phone is only supported on the TicWatch Pro 4G under the following conditions: Only available to android currently. Must have Google Messaging installed on both phone and watch. (Pre-installed on TicWatch Pro 4G) Will prompt to install Google Messaging on phones without i...
by Mobvoi
Thu Sep 12, 2019 3:38 pm
Forum: Community FAQs
Topic: TicWatch Firmware update failure (white exclamation on a red background)
Replies: 0
Views: 130

TicWatch Firmware update failure (white exclamation on a red background)

If your TicWatch firmware update fails (white exclamation on a red background), try to recover as follows: Long press watch crown for 10 seconds or more to check if the watch can be turned on normally, if you can turn it on, please restore to factory settings. If it remains on the update failure scr...
by Mobvoi
Thu Sep 12, 2019 3:32 pm
Forum: Community FAQs
Topic: Gsuite login 'account action required' error message
Replies: 0
Views: 113

Gsuite login 'account action required' error message

You can temporarily block this notification. After blocking, it does not affect normal use. On the watch: Settings/Apps & notifications/notification/Show all app notifications/ Google play services/Turn OFF. Note: This issue is referred to Google. If you have this problem, open your Wear OS app, tap...
by Mobvoi
Thu Sep 12, 2019 3:30 pm
Forum: Community FAQs
Topic: TicWatch: Creating a bug report
Replies: 0
Views: 106

TicWatch: Creating a bug report

For developer, use <adb bugreport>. For Android phone user: On the watch, go to Settings -> System -> About -> Click on the "Build Number" continuously until the watch prompts "Developer Mode enabled...". On watch, go to Settings -> Developer options -> Turn on "Bug report in menu" (Please be carefu...