My charging cradle died today after about 7 months of use. Obviously, this is a common problem. Does Mobvoi send a replacement charger when this problem occurs?

Unfortunately a problem a occurred soon after my Ticwatch Pro arrived. After working fine for two days, the watch froze on the home screen and I cannot access any of the apps or the settings. I have tried re-starting the watch many times and also reconnecting it through the Wear OS app. The watch di...