Search found 2 matches

by Staceman
Fri Jan 04, 2019 3:21 pm
Forum: General
Topic: Disappointing support from Mobvoi
Replies: 22
Views: 12494

Re: Disappointing support from Mobvoi

I'm having the "Failed update" issue. I post here and I emailed support. Support replied to my email telling me about the return/warranty police. This worries me. If I use the warranty get a replacement and the replacement has the same issue, will the 30-day return policy start from the day I receiv...
by Staceman
Wed Jan 02, 2019 1:12 pm
Forum: General
Topic: Failed Update
Replies: 6
Views: 2258

Failed Update

I have a Ticwatch E I purchased last week (received Dec 29). I paired it with my phone (Samsung 8 Plus if it matters) with no problems. Then it ran an update. It seems to have worked as "swipe right" goes to the Google Assist screen rather than the original "Change watch face" screen. However, it lo...