Search found 47 matches

by Cathal_S
Wed May 22, 2019 6:54 pm
Forum: TicWatch Pro
Topic: Error when linking Mobvoi with Runkeeper
Replies: 1
Views: 58

Re: Error when linking Mobvoi with Runkeeper

Hi there,

Have you tried linking runkeeper with Google Fit first and seeing if your information is passed through?

Regards,
Cathal
by Cathal_S
Tue May 14, 2019 5:26 am
Forum: General
Topic: Ticwatch Pro stuck on lightning bolt symbol
Replies: 14
Views: 3565

Re: Ticwatch Pro stuck on lightning bolt symbol

@jhtrades1,

It is recommended to use a charger that outputs 5V- 1A. Do not use higher rated chargers and fast chargers.

Regards,
Cathal
by Cathal_S
Sat May 11, 2019 9:35 pm
Forum: TicWatch Pro
Topic: More features on essential screen availlable ?
Replies: 2
Views: 223

Re: More features on essential screen availlable ?

Hi Moritz,

The extra information you see will be shown when you use your watch with a the TicExercise app and you start a workout.

Regards,
Cathal
by Cathal_S
Sat May 11, 2019 2:42 pm
Forum: TicWatch Pro
Topic: Support for content display in additional languages
Replies: 1
Views: 106

Re: Support for content display in additional languages

Hi Ram,

The Google Wear OS should get it's language settings from your mobile device so if you have your phone set up using English then your messages will be displayed in English.

Regards,
Cathal
by Cathal_S
Thu May 09, 2019 5:21 am
Forum: TicWatch Pro
Topic: Ticwatch additional faces download
Replies: 3
Views: 317

Re: Ticwatch additional faces download

Hi there,

When you swipe over to the Google Assistant screen is the weather there being shown in Celsius?

Try opening the Google Assistant settings on your phone and making sure that has the weather set correctly.


Cathal
by Cathal_S
Mon May 06, 2019 11:17 am
Forum: General
Topic: Messages from ticwatch pro
Replies: 3
Views: 368

Re: Messages from ticwatch pro

There was a recent issue with Wear OS not replying to messages when using the voice reply option. I think recent updates may of fixed this issue so check for any updates available within the Google Play store on your mobile device and then your watch.

Cathal
by Cathal_S
Mon May 06, 2019 11:12 am
Forum: TicWatch Pro
Topic: FSTN screen does not kick in
Replies: 2
Views: 351

Re: FSTN screen does not kick in

Hi element,

Having the screen set to 'always on screen' will stop the LCD screen working and it will just use the watch face ambient display mode.

Swipe downwards and tap on the gear cog settings icon > Display > then toggle the 'always on screen' option off.


Regards,
Cathal
by Cathal_S
Mon May 06, 2019 1:10 am
Forum: TicWatch Pro
Topic: Watchmaker.
Replies: 3
Views: 603

Re: Watchmaker.

@zehn

Please find the developers contact information from the Google Play store and request help from them.

Thanks,
Cathal
by Cathal_S
Sun May 05, 2019 10:36 am
Forum: TicWatch Pro
Topic: Steps Vs distance
Replies: 4
Views: 234

Re: Steps Vs distance

Hi again, My guess is that your height and gender are being used to calculate your step length. Determine your stride length using your height. While this is not as accurate as some other methods, it can give you a close estimate of your stride length. For women, simply multiply 0.413 by your height...
by Cathal_S
Sun May 05, 2019 9:21 am
Forum: TicWatch Pro
Topic: Battery drains too fast
Replies: 1
Views: 183

Re: Battery drains too fast

Hi Megayiu,

Please try following the Google Wear OS help center information for improving battery life linked below.


https://support.google.com/wearos/answer/6303917


Cathal