Search found 351 matches

by Aathif Mahir
Fri Dec 27, 2019 11:03 am
Forum: TicWatch Pro
Topic: Sleep Tracking?!?
Replies: 26
Views: 2789

Re: Sleep Tracking?!?

Good morning all, I just had an update to the Mobvoi app on my phone and now can't see sleep on the phone app, anyone else had the update yet that can help? Thank you ☺ Hi MilgeS, If your using android, Please try clearing the cache of Mobvoi App on your Smartphone by going to Settings - Apps and N...
by Aathif Mahir
Fri Dec 27, 2019 10:59 am
Forum: TicWatch Pro 4G/LTE
Topic: South Korean Telecom Support
Replies: 1
Views: 130

Re: South Korean Telecom Support

Does anyone know if the Ticwatch Pro 4GLTE is compatible with Korean Telecom (KT) or LGU+ Sim Cards? I have purchased other smart devices claiming to be 4G LTE for worldwide use, but KT and LG have issues supporting on their networks. Hi yery.odell, Currently TicWatch Pro 4G supports some selected ...
by Aathif Mahir
Fri Dec 27, 2019 10:57 am
Forum: Community FAQs
Topic: Cash On Hands
Replies: 1
Views: 110

Re: Cash On Hands

mananbordia wrote:
Fri Dec 27, 2019 7:31 am
What is the use of Cash On Hands provided by mobvoi ?
Hi mananbordia,

It's a points system based number of posts per user.

Aathif Mahir
Mobvoi Global Moderator
by Aathif Mahir
Thu Dec 26, 2019 4:10 pm
Forum: TicPods Free
Topic: Extra Earplugs
Replies: 1
Views: 661

Re: Extra Earplugs

I received only 1 extra earplug with my ticpods. I wonder if it's same for everyone Hi yohan.bacha, Unfortunately, we don't sell spare of eartips but still you can buy a replacement eartip of Jabra Elite 65t. That would fit perfectly and also charging case can be closed. Aathif Mahir Mobvoi Global ...
by Aathif Mahir
Thu Dec 26, 2019 4:02 pm
Forum: TicWatch Pro
Topic: Connection to public WIFI
Replies: 1
Views: 436

Re: Connection to public WIFI

I bought my watch so I can use it without phone while working out in gym. It was very upsetting to learn that it can't connect to a network where you need accept terms and conditions. Why can't it be done on the phone, so I can leave it in a locker? Is there on your/Google part a plane to make it w...
by Aathif Mahir
Thu Dec 26, 2019 3:59 pm
Forum: TicWatch Pro
Topic: calls takes ages to show
Replies: 1
Views: 323

Re: calls takes ages to show

mike3 wrote:
Sun Dec 22, 2019 8:39 am
Is there anyway to show calls on the watch after two rings?
Hi mike3,

Unfortunately, This is a limitation of Wear OS by Google. Therefore we can't do anything on our side until Google fix this issue themselves.

Aathif Mahir
Mobvoi Global Moderator
by Aathif Mahir
Thu Dec 26, 2019 3:57 pm
Forum: TicWatch Pro
Topic: Ticwatch Pro Samsung Galaxy Buds
Replies: 1
Views: 262

Re: Ticwatch Pro Samsung Galaxy Buds

Hi, I own the Ticwatch Pro and the Samsung Galaxy Buds earphones, the smartwatch does not find them in nearby bluetooth devices and I cannot pair them, while instead with cheaper earphones everything is ok. Anyone have the same problem or solution? :roll: Hi bianchifra, Please try unpairing all oth...
by Aathif Mahir
Thu Dec 26, 2019 3:55 pm
Forum: TicWatch Pro
Topic: Persistent notification Google Play Services Account Action Required
Replies: 25
Views: 4422

Re: Persistent notification Google Play Services Account Action Required

Of course you can block notification, but still some services will not work! I think the only workaround for now is to turn off "Enable Mobile Managemen" in G Suit settings as I described above. Tom Hi zima, Thanks for providing a good solution for this issue, We'll mark your solution as top answer...
by Aathif Mahir
Fri Nov 29, 2019 5:31 am
Forum: TicPods Free
Topic: Bad Services and lousy product. No integrity
Replies: 1
Views: 457

Re: Bad Services and lousy product. No integrity

Mobvoi product does not last and even they do is only slightly over 1 year after their warranty. Their support service is bad and definitely the company does not have any integrity. They do not honor their promise and email. Believe those who sent back their product for warranty will receive an ema...
by Aathif Mahir
Tue Nov 19, 2019 3:55 pm
Forum: TicWatch Pro
Topic: Ticwatch Pro
Replies: 2
Views: 860

Re: Ticwatch Pro

I am looking at possibly buying this watch, but have a couple of questions: 1. Are there sportier silicone bands available for the Pro 2. Can I swim and take showers with it? Thanks, Tim Hi murf3030, Unfortunately, Ticwatch Pro Non-4G variant is not capable of swimming, Only 4G version is capable o...