Search found 432 matches

by Aathif Mahir
Thu Sep 17, 2020 2:49 am
Forum: TicWatch GTX
Topic: New Watch Setup and Problems
Replies: 3
Views: 249

Re: New Watch Setup and Problems

Hi, Friends

We are looking into these Issues, will update more details very soon. Everyone, Thanks for the feedback!

Aathif Mahir
Mobvoi Lead Moderator
by Aathif Mahir
Tue Sep 15, 2020 2:07 pm
Forum: TicWatch GTX
Topic: New GTX, notifications are terrible
Replies: 4
Views: 219

Re: New GTX, notifications are terrible

Hi, Friends

We are looking at the notifications issue, Hopefully Improved with new firmware update.

Aathif Mahir
Mobvoi Lead Moderator
by Aathif Mahir
Tue Sep 15, 2020 2:01 pm
Forum: TicWatch Pro
Topic: Google Assistant Wake Words Not Working
Replies: 3
Views: 234

Re: Google Assistant Wake Words Not Working

Hi, All

This is a known issue from Google side, We are looking at it. Hopefully Wear OS Fall Update would solve this issue.

Aathif Mahir
Mobvoi Lead Moderator
by Aathif Mahir
Tue Sep 15, 2020 1:59 pm
Forum: TicWatch Pro
Topic: Step counter ticwatch pro far from accurate
Replies: 14
Views: 5916

Re: Step counter ticwatch pro far from accurate

I found that the step count onny ticwatch is out by about 2000 to 4000 steps a day. The watch is reporting that I complete 10 000 steps but the counter on my phone is recording 6000 over the same time. I have disabled the gestures as suggested but there is no change Is mobvoi going to address this?...
by Aathif Mahir
Tue Sep 15, 2020 1:54 pm
Forum: TicWatch Pro
Topic: Firmware update
Replies: 50
Views: 6873

Re: Firmware update

najsek wrote:
Sun Sep 13, 2020 5:23 pm
Still no update and Google released a new wear os version. Any news ?
Hi najsek,

Thanks for bringing this topic up, will share more details regarding Wear OS Fall Update for TicWatch Series very soon. Stay tune until then!

Aathif Mahir
Mobvoi Lead Moderator
by Aathif Mahir
Thu Aug 27, 2020 6:10 am
Forum: TicWatch Pro
Topic: Firmware update
Replies: 50
Views: 6873

Re: Firmware update

I read somewhere on reddit that the watches running a 2100 processor (our Ticwatch Pro) will not be getting the Wear OS Android 11 update. Hope this isn't true. I'm going to be mighty annoyed Mobvoi, that your flagship Wear OS watch is about to be left behind. :x :x Hi fab.p, New Wear OS update is ...
by Aathif Mahir
Mon Aug 24, 2020 2:35 am
Forum: TicWatch Pro
Topic: Is it mandatory reboot to exit from Essential mode?
Replies: 2
Views: 342

Re: Is it mandatory reboot to exit from Essential mode?

WearOS is Linux by nature. Linux supports Suspend-to-RAM S3 mode - in this mode OS sleeps in RAM but BIOS remains active. Computer processes interrupts, it can interact with user, and even can do network communications. But all this in single task mode with minimal power needed. Power consuming is ...
by Aathif Mahir
Mon Aug 24, 2020 2:32 am
Forum: TicWatch Pro
Topic: Please add highlight to Essential mode
Replies: 2
Views: 425

Re: Please add highlight to Essential mode

Essential mode is very good feature. But in dark environment nothing can be seen on screen. Wow! We have second lighting screen below! Why not just use it to highlight LCD in darkness? Not needed turn it completely bright white - just about 25% of total brightness will be absolutely enough. Not for...
by Aathif Mahir
Sun Aug 16, 2020 10:37 am
Forum: TicWatch Pro
Topic: Ticwatch Pro random restart after latest system update
Replies: 16
Views: 1447

Re: Ticwatch Pro random restart after latest system update

ollieuk wrote:
Fri Aug 14, 2020 10:43 am
Hi Aathif,
Done. (I hope). Ticket No is 252561.
Cheers,
Oliver
Hi ollieuk,

Thanks for sharing the logcat, our engineers taking look at it until please bear with us on the issue.

Aathif Mahir
Mobvoi Lead Moderator
by Aathif Mahir
Fri Aug 14, 2020 9:07 am
Forum: TicWatch Pro
Topic: Ticwatch Pro random restart after latest system update
Replies: 16
Views: 1447

Re: Ticwatch Pro random restart after latest system update

Hi guys, Any update on this. I've been having the same problems with my Ticwatch Pro for two weeks now. As one of my primary use cases of sleep tracking, this is getting rather frustrating. Hi oliver1, Please send your logcat through an email to support@mobvoi.com with below email subject and make ...