Search found 520 matches

by Aathif Mahir
Sat Nov 28, 2020 4:22 am
Forum: TicWatch Pro 3
Topic: Battery indicator keeps blinking on TN display
Replies: 63
Views: 4305

Re: Battery indicator keeps blinking on TN display

Hi Friends,

This issue is going to be fixed in next firmware update, will announce the release date of next firmware very soon.

Aathif Mahir
Mobvoi Lead Moderator
by Aathif Mahir
Thu Nov 19, 2020 8:39 pm
Forum: Mobvoi Activities
Topic: Giveaway: Happy Thanksgiving
Replies: 0
Views: 3051

Giveaway: Happy Thanksgiving

https://lh3.googleusercontent.com/pw/ACtC-3fEPU0oLuMGNN1556WW4qcVhMSBJO1DlGYxZeGRxMsnlOBHnH0401aPe4d-op7j3QV9dqCuUBvgZbKgBUUPzDBYaJH2BS99KK-xe3l7lX6aeguq2Q-FkbScFn2lgC6zyFc9Ym8YcMnlcfeIVkJwYjnC=w720-h378-no?authuser=0 Hi Folks, We've prepared something exciting for you'll on this Thanksgiving! To s...
by Aathif Mahir
Fri Nov 06, 2020 7:28 am
Forum: TicWatch Pro 3
Topic: Ticsleep smart alarm
Replies: 5
Views: 351

Re: Ticsleep smart alarm

Hi Guys,

Thanks for the feedback on Smart Alarm, Will share with relevant team for further analysis.

Aathif Mahir
Mobvoi Lead Moderator
by Aathif Mahir
Fri Nov 06, 2020 7:26 am
Forum: TicWatch Pro 3
Topic: TicWatch Pro 3 - Wear OS H-MR2 Update
Replies: 25
Views: 3916

Re: TicWatch Pro 3 - Wear OS H-MR2 Update

Hi Folks,

Refer to below post for detailed look on New bug fix Firmware Update for TicWatch Pro 3 GPS

https://forum.mobvoi.com/viewtopic.php?f=76&t=57093

Aathif Mahir
Mobvoi Lead Moderator
by Aathif Mahir
Fri Nov 06, 2020 7:21 am
Forum: TicWatch Pro 3
Topic: TicWatch Pro 3: Firmware Update (Available now)
Replies: 32
Views: 3990

TicWatch Pro 3: Firmware Update (Available now)

Hi Friends, New Firmware update for TicWatch Pro 3 GPS is available now with Various Enhancements and Bug Fixes. New Firmware version is PYDA.200427.064.MRB.201023.001 Changelog: 1. Optimizes the unexpected automatic lights up problem of the screen. 2. Fixed the problem of sometimes displaying thin ...
by Aathif Mahir
Fri Nov 06, 2020 7:09 am
Forum: TicWatch Pro 3
Topic: Battery drain
Replies: 11
Views: 756

Re: Battery drain

Hi Friends, We are really very sorry for the issue your facing with TicWatch Pro 3, Would you'll mind emailing us a the bug report by following below procedure. Bug Report Procedure: https://youtu.be/48gWa-hLYV4 Email Procedure: Email - Support@mobvoi.com Email Subject - TicWatch Pro 3 Battery life ...
by Aathif Mahir
Thu Nov 05, 2020 7:49 am
Forum: TicWatch Pro 3
Topic: Question about synch to app
Replies: 4
Views: 288

Re: Question about synch to app

Hi! I have hade the watch for a few days and is overall happy but for a few issues. The Sports and health synch in the app displaying exercise, active hours and steps seems to take a long time to synch. Right now it has not synched new data in 45 minutes and I have tried opening and closing the app...
by Aathif Mahir
Thu Nov 05, 2020 7:47 am
Forum: TicPods 2 Series, TicPods ANC & Earbuds Gesture
Topic: Ticpods ANC, no anc on left bud
Replies: 1
Views: 228

Re: Ticpods ANC, no anc on left bud

Dear all, I just bought Ticpods ANC but after some hours I discovered there is no noise cancelling on left bud, some one of you already had this problem or know how to solve it? hard reset?? I already tried to unpair and repair the buds thank you Hi slauciani, Sorry to hear that, Are you having thi...
by Aathif Mahir
Thu Nov 05, 2020 7:41 am
Forum: TicPods 2 Series, TicPods ANC & Earbuds Gesture
Topic: Earbuds Gesture - no connection via Mobvoi App
Replies: 7
Views: 396

Re: Earbuds Gesture - no connection via Mobvoi App

Thanks for the fast response. The following link will show the screenrecording of my issue. https://drive.google.com/file/d/1_w0F6wNzzF6q8wW3HZUlnIbVonP9ewI5/view?usp=sharing Thanks for your help. BR Fabian Hi bollnfabi1, Thanks for sharing the video, will go through that and have solution for this...
by Aathif Mahir
Thu Nov 05, 2020 7:39 am
Forum: TicWatch Pro
Topic: Firmware update
Replies: 67
Views: 13942

Re: Firmware update

Hi Friends,

New firmware update for TicWatch Pro 2020 in the works and expected to arrive within December to January timelines.

Aathif Mahir
Mobvoi Lead Moderator