Search found 147 matches

by garrywadams
Sat Jan 25, 2020 9:40 pm
Forum: TicWatch C2
Topic: Ticwatch C2 boot loop
Replies: 1
Views: 10

Re: Ticwatch C2 boot loop

This sounds like the watch may not be charging correctly. When it shows charging, do you see a battery icon filling up, or do you see a lightning bolt symbol? Do you have another charger brick you can try with? If you can get your hands on a different charging cradle, you might try that as well. -ga...
by garrywadams
Sat Jan 25, 2020 9:38 pm
Forum: TicWatch S2 & E2
Topic: Press hard in my arm to be able to use
Replies: 1
Views: 90

Re: Press hard in my arm to be able to use

This does not sound like normal behavior. Have you contacted Mobvoi support to request a warranty replacement or return?

-garrywadams
Mobvoi Global Moderator
by garrywadams
Sat Jan 25, 2020 9:33 pm
Forum: TicWatch Pro
Topic: Couldn't install system update - never goes away
Replies: 1
Views: 21

Re: Couldn't install system update - never goes away

Have you tried a factory reset of the watch?

After a reset, before reinstalling any of your apps but after pairing with your phone navigate to Settings > System > About > System Updates and check for updates. Do you still get the same installation error?

-garrywadams
Mobvoi Global Moderator
by garrywadams
Sat Jan 25, 2020 9:29 pm
Forum: TicWatch Pro 4G/LTE
Topic: Re download esim profile
Replies: 1
Views: 179

Re: Re download esim profile

What does Vodafone support say about the issue? Were they unable to activate the watch? Some users have had similar issues activating Number Share with Verizon in the US as well. It requires working with the carrier to get it working, but not all customer support reps are familiar with the TWP 4G an...
by garrywadams
Sat Jan 25, 2020 9:16 pm
Forum: TicWatch Pro 4G/LTE
Topic: Making calls over Bluetooth, no Verizon connectivity
Replies: 3
Views: 266

Re: Making calls over Bluetooth, no Verizon connectivity

Turns out, there IS a way to accomplish this. It was buried in Bluetooth settings, not in the phone app itself. First, navigate to Settings > Connectivity > Bluetooth and scroll down to enable "Play phone voice call on watch". screen.png Now when attempting to make a call from the Phone app or from ...
by garrywadams
Sat Jan 25, 2020 9:14 pm
Forum: TicWatch Pro 4G/LTE
Topic: Making Voice text or call using Google assistant
Replies: 2
Views: 77

Re: Making Voice text or call using Google assistant

Good news! We've found a solution to this from the Facebook TicWatch group. First, navigate to Settings > Connectivity > Bluetooth and scroll down to enable "Play phone voice call on watch". screen.png Now when attempting to make a call from the Phone app or from Google Assistant, you will be prompt...
by garrywadams
Sat Jan 25, 2020 3:17 pm
Forum: TicWatch C2
Topic: C2 Swimming Question
Replies: 4
Views: 526

Re: C2 Swimming Question

Can you post a screenshot of where it says swimming? I cannot find that on the product page. There is only one model of C2. It is not rated for swimming. Any TicWatch models that come with a leather strap in the box are not designed for swimming. This includes the original TicWatch Pro. IP68 is rate...
by garrywadams
Sat Jan 25, 2020 12:57 am
Forum: TicWatch Pro
Topic: Issue with Ticwatch Pro - Step Data Presentation
Replies: 3
Views: 166

Re: Issue with Ticwatch Pro - Step Data Presentation

Check out the following thread to make sure your account is authorized to sync health data with Google Fit. This will sync your steps, heart rate, and workouts to Google Fit. You may like the interface there better for the detail you are looking for. https://forum.mobvoi.com/viewtopic.php?f=43&p=627...
by garrywadams
Fri Jan 24, 2020 12:51 pm
Forum: TicWatch Pro 4G/LTE
Topic: Making Voice text or call using Google assistant
Replies: 2
Views: 77

Re: Making Voice text or call using Google assistant

Why can't I make a voice call or voice text using Google assistant? I don't have to lte service and it keeps trying to use that. but i should still be able to use this feature. It should work via Bluetooth. You are not the first to ask, and will certainly not be the last. See another recent post on...
by garrywadams
Fri Jan 24, 2020 12:38 pm
Forum: TicWatch Pro 4G/LTE
Topic: email notifications don't pop up
Replies: 3
Views: 72

Re: email notifications don't pop up

Steve,
Thanks for the detailed information. This is great data. I can certainly see the frustration, though.

-garrywadams
Mobvoi Global Moderator