Search found 10 matches

by LukeRiver
Sat Jul 13, 2019 10:54 pm
Forum: TicWatch Pro
Topic: Voice Echo in call
Replies: 43
Views: 22219

Re: Voice Echo in call

Luckily there is Amazon, I requested the total refund and it was approved, I will never buy a mobvoi product again, I will strongly advise against buying it from my friends and buy a Samsung Galaxy Watch, definitely better, more reliable and with a SERIOUS company behind.
Bye
by LukeRiver
Wed Jul 10, 2019 4:51 pm
Forum: TicWatch Pro
Topic: Voice Echo in call
Replies: 43
Views: 22219

Re: Voice Echo in call

Unfortunately after the automatic update of Wear OS the problem reappeared, identical to the old ticwatch, you can hear the echo in call again. I am very angry and disappointed by Mobvoi, I have reported this problem for 2 months, I waited 20 days for the replacement and now I find out that THE PROB...
by LukeRiver
Wed Jul 10, 2019 2:03 pm
Forum: TicWatch Pro
Topic: Voice Echo in call
Replies: 43
Views: 22219

Re: Voice Echo in call

I update you, today I received the new ticwatch pro after opening the warranty ticket. The problem has disappeared and the calls works perfectly, but the software version is obsolete (Wear OS 1.2; Google Play Services 17.7.85). I just put the Ticwatch Pro in charge and it started the automatic syste...
by LukeRiver
Mon Jun 17, 2019 6:02 pm
Forum: TicWatch Pro
Topic: Voice Echo in call
Replies: 43
Views: 22219

Re: Voice Echo in call

Hi Lukeriver, We are really sorry for the issue your faced with TicWatch Pro, Hopefully Replacement unit would solve most of your issue. Aathif Mahir Mobvoi Global Moderator Let's hope I found myself well with ticwatch pro, despite its shortcomings, I am disappointed but at the same time confident ...
by LukeRiver
Mon Jun 17, 2019 4:05 pm
Forum: TicWatch Pro
Topic: Voice Echo in call
Replies: 43
Views: 22219

Re: Voice Echo in call

FWIW: I have a Note 9, stock firmware, and a TicWatch Pro. Making a voice call from the watch is utterly pointless due to the echo the recipient hears of everything they say. All latest software/patches in place. Not sure if it's Samsung or Mobvoi at fault, but to be fair it's probably one of the l...
by LukeRiver
Fri May 31, 2019 1:24 pm
Forum: TicWatch Pro
Topic: Voice Echo in call
Replies: 43
Views: 22219

Re: Voice Echo in call

If your watch is not bought by an official Mobvoi representative, support.mobvoi.com can not help you solve a problem. You are directed to the vendor. My purchase is from AliExpress. You know how AliExpress will solve my possible software problem - not at all. But if anyone finds any solution, let ...
by LukeRiver
Thu May 30, 2019 5:25 pm
Forum: TicWatch Pro
Topic: Voice Echo in call
Replies: 43
Views: 22219

Re: Voice Echo in call

I made and sent the video to the indicated email address, I await a reply as soon as possible
by LukeRiver
Thu May 30, 2019 2:10 pm
Forum: TicWatch Pro
Topic: Voice Echo in call
Replies: 43
Views: 22219

Re: Voice Echo in call

Unfortunately the problem persists to me
by LukeRiver
Thu May 30, 2019 11:20 am
Forum: TicWatch Pro
Topic: Voice Echo in call
Replies: 43
Views: 22219

Re: Voice Echo in call

It is quite difficult to make a showcasing video, as the echo is perceived by the interlocutor who is on the other side of the clock. In practice, the watch captures with its microphone also the audio that comes out of the speaker of the watch itself, the result is that whoever is on the other side ...
by LukeRiver
Thu May 23, 2019 7:27 am
Forum: TicWatch Pro
Topic: Voice Echo in call
Replies: 43
Views: 22219

Voice Echo in call

Hello, I have a Ticwatch pro updated to the latest version of android (Wear OS 2.6 H, app home 2.24.0.246321534, google play services 17.1.22). The watch presents a problem during calls, the interlocutor hears the repeated echo of his voice making the calls almost impossible or very annoying. I have...