Search found 7 matches

by ckknewsposter
Mon Mar 30, 2020 8:04 pm
Forum: TicWatch S2 & E2
Topic: heart sensor troubleshooting
Replies: 8
Views: 1709

Re: heart sensor troubleshooting

Thank You! I have initiated a return/exchange with mobvoi.
by ckknewsposter
Wed Mar 18, 2020 12:41 am
Forum: TicWatch S2 & E2
Topic: heart sensor troubleshooting
Replies: 8
Views: 1709

Re: heart sensor troubleshooting

Did a full reset, unpair, and re-pair/re-sync. Not using any third-party watch faces.

Heart sensor is still problematic.

What is the support/return/exchange procedure? I'm past my Amazon return window.
by ckknewsposter
Sun Mar 01, 2020 9:24 pm
Forum: TicWatch S2 & E2
Topic: heart sensor troubleshooting
Replies: 8
Views: 1709

Re: heart sensor troubleshooting

Did all that. No flashing sensor light on the bottom of the watch.

Return/Exchange??
by ckknewsposter
Wed Feb 26, 2020 2:13 am
Forum: TicWatch S2 & E2
Topic: heart sensor troubleshooting
Replies: 8
Views: 1709

Re: heart sensor troubleshooting

TicPulse doesn't seem to be working, the app starts up fine, says 'measuring', about 30 seconds later says 'Failed'.

Tried with the wath on both wrists and with a thumb over the sensor lights.

????
by ckknewsposter
Tue Feb 25, 2020 1:31 am
Forum: TicWatch S2 & E2
Topic: heart sensor troubleshooting
Replies: 8
Views: 1709

heart sensor troubleshooting

Are there any trouble shooting/app setting guidance to checking the heartbeat sensor on an S2?

Thanks
by ckknewsposter
Wed Jan 08, 2020 7:53 pm
Forum: TicWatch S2 & E2
Topic: Wear OS 2.6
Replies: 3
Views: 1892

Re: Wear OS 2.6

Following up on this, any resolution?
by ckknewsposter
Wed Jan 08, 2020 7:51 pm
Forum: TicWatch S2 & E2
Topic: Pulse Oximeter?
Replies: 0
Views: 895

Pulse Oximeter?

Anyone know an a wearOS app that pulls O2 sat levels and works on the S2 or Pro?

Thanks