Search found 5 matches

by asem.bala
Fri Jul 17, 2020 12:18 pm
Forum: TicWatch Pro
Topic: Right hand tile(s) keep appearing
Replies: 16
Views: 5979

Re: Right hand tile(s) keep appearing

I understand how upsetting this can be , but In my case it took about 4 days to sort a replacement after a video of the issue was sent to support. It took another 4 days for my replacement to arrive and works without issues. If you have a support ticket number try to call. They will sort it out for ...
by asem.bala
Thu Jun 04, 2020 11:04 am
Forum: TicWatch Pro
Topic: Right hand tile(s) keep appearing
Replies: 16
Views: 5979

Re: Right hand tile(s) keep appearing

Same situation with my Pro 2020. Seems more Has anybody have any experience with Mobvoi support Team? They answered my first mail regarding watch returning offering some additional discount, but when I refused they do not answer me for the whole week!! Any similar experiences? What to do now? I had...
by asem.bala
Tue Jun 02, 2020 1:12 am
Forum: TicWatch Pro
Topic: Right hand tile(s) keep appearing
Replies: 16
Views: 5979

Re: Right hand tile(s) keep appearing

Just got mine today and it's showing the same kind of behavior. I came to the community trying to find someone who is experiencing the same issue because I didn't know how to explain it and hopefully find a solution to this. However, it seems it's a hardware issue and I need to return it :(
by asem.bala
Mon May 11, 2020 4:00 pm
Forum: TicWatch Pro
Topic: Can I refuse delivery?
Replies: 1
Views: 414

Can I refuse delivery?

I made an order on Saturday May 9th. I was looking through some reviews and decided that the watch might not be the best fit and i sent an email to support within 1 hour asking for the orser to be cancelled but got no reply. the next day i sent another email asking for the order to be cancelled and ...
by asem.bala
Mon May 11, 2020 11:59 am
Forum: General
Topic: Where to cancel my order
Replies: 44
Views: 30606

Re: Where to cancel my order

I have the same issue. I made an order on May 9th. For a Pro 2020 .After reading through some reviews u decided that it might not be the best fit for me, so I contacted support an hour later to cancel and no reply. I sent another email the next day again asking for cancellation and no reply again. T...