Search found 11 matches

by karce64
Mon Jul 27, 2020 5:32 pm
Forum: TicWatch Pro
Topic: Ticwatch Pro random restart after latest system update
Replies: 9
Views: 383

Re: Ticwatch Pro random restart after latest system update

sounds almost like a corrupt update. Would be nice to get a factory ROM to be able to reflash from scratch.
by karce64
Mon Jul 27, 2020 5:29 pm
Forum: TicWatch Pro
Topic: WiFi Channel
Replies: 3
Views: 195

Re: WiFi Channel

Seems to be an error with the cached information... not sure if it's your phone or watch that is causing the issue, but the recommended fix for the smartphone is to clear the app data for Play store, or unlink your google account on your phone,and re-add it. You can try clearing the app data on your...
by karce64
Mon Jul 27, 2020 5:18 pm
Forum: TicWatch Pro
Topic: Problem with Google assistant in Ticwatch Pro 2020
Replies: 4
Views: 2589

Re: Problem with Google assistant in Ticwatch Pro 2020

Nothing you can do at the moment... Version 2.18 is available for download, however not on TicWatches for some reason.

Make sure you've restarted your devices after uninstalling the Google app updates on your smartphone. Ensure you also disable auto-update in Google Play on your smartphone.
by karce64
Thu Jun 18, 2020 2:49 pm
Forum: TicWatch Pro
Topic: Wear OS version 2.18
Replies: 3
Views: 745

Re: Wear OS version 2.18

I'm hearing Fossil Gen 5 users are getting May 2020 patch level now. are you able to give us an ETA for ticwatch updates?
by karce64
Mon Jun 08, 2020 12:10 pm
Forum: TicWatch Pro
Topic: Watch does not ring
Replies: 5
Views: 651

Re: Watch does not ring

Try toggling volume off and then back on (if you haven't already). Mine wasn't making any sounds until I did this.
by karce64
Fri Jun 05, 2020 12:42 pm
Forum: TicWatch S2 & E2
Topic: Not able to send a text or use assistant
Replies: 2
Views: 693

Re: Not able to send a text or use assistant

The ticwatch software is out of date and they haven't kept up to google's updates. Uninstall the Google app updates on your phone. It'll get it working again. You'll have to disable auto-update apps on your phone so that it doesn't mess it up again with an overnight update. This is 100% an issue wit...
by karce64
Fri Jun 05, 2020 12:33 pm
Forum: TicWatch Pro
Topic: Message from google assistant broken
Replies: 6
Views: 515

Re: Message from google assistant broken

Uninstall the latest Google app update on your phone.

Until Mobvoi updates their watches, you can't update google app on your phone. You have to disable auto-update in the play store so that it doesn't update. I'm having the same issue with my TWP2020 and my wife's C2.
by karce64
Tue Jun 02, 2020 12:03 pm
Forum: TicWatch Pro
Topic: Right hand tile(s) keep appearing
Replies: 16
Views: 6061

Re: Right hand tile(s) keep appearing

You should not be having any touch response by tapping the metal ring bordering the screen.

Seems defective and you should open a service ticket to have it replaced.
by karce64
Fri May 29, 2020 12:28 pm
Forum: TicWatch Pro
Topic: Firmware update
Replies: 38
Views: 3839

Re: Firmware update

Would be great to have a firmware update soon... especially since google assistant is broken with the latest google updates in play store. Always get "cannot connect to phone" when i try to send a text message via the assistant. I have to downgrade the google app on my phone for it to work.
by karce64
Fri May 29, 2020 12:10 pm
Forum: TicWatch Pro
Topic: Wear OS Phone update not installing
Replies: 5
Views: 631

Re: Wear OS Phone update not installing

Same issue here