Search found 2 matches

by alessandro.larosa
Thu Apr 08, 2021 8:07 am
Forum: TicWatch Pro 3
Topic: Cannot submit a claim
Replies: 0
Views: 397

Cannot submit a claim

Hi,

I purchased a TicWatch Pro 3 LTE on Amazon.it, but I cannot submit a claim since your website doesn't recognize my data (seller + email + order ID), even if I've checked this data multiple times and it's totally correct.

How should I proceed?

Thanks,
Alessandro
by alessandro.larosa
Thu Apr 01, 2021 2:22 pm
Forum: TicWatch Pro 3
Topic: "Ok Google" hotword not working
Replies: 1
Views: 436

"Ok Google" hotword not working

Hi, my TicWatch Pro 3 LTE does not recognize the "Ok/Hey Google" hotword in any way. I've enabled support on Settings -> Personalization, I've updated the Google apps both on the phone and the watch, and also the Wear OS app on the phone, even updating to beta versions of those. Do you have any hint...