Search found 158 matches

by samfong
Thu Nov 30, 2017 9:05 am
Forum: General
Topic: Ticwatch S Button fell off after 2 days
Replies: 7
Views: 2958

Re: Ticwatch S Button fell off after 2 days

As title stated, the button fell off after 2 days. There was no physical impact on the watch, it just... fell off. I am unable to retrieve the button as i was not aware of it when it happened. Am I supposed to pay again to send it to the developer to have it fix?! Hey MEGACHARSIEW, You can apply fo...
by samfong
Thu Nov 30, 2017 8:55 am
Forum: TicWatch S & E
Topic: Ambient light sensor
Replies: 4
Views: 3871

Re: Ambient light sensor

Hey Gtr33m, So glad to hear that you're happy with your Ticwatch S! Unfortunately, there are no gestures to adjust the brightness, but you can easily swipe down to access the brightness shortcut, and adjust it from there. Thank you so much for your suggestions. They are great ideas and I will feedba...
by samfong
Thu Nov 30, 2017 8:52 am
Forum: TicWatch S & E
Topic: Shipping Update
Replies: 2
Views: 1546

Re: Shipping Update

Hi Nikishayoung, May I ask which country are you from? Do you have a screenshot of a confirmation of your order? Thanks!
by samfong
Thu Nov 30, 2017 8:46 am
Forum: General
Topic: TicWatch S screen died.
Replies: 1
Views: 1359

Re: TicWatch S screen died.

Hi! Please apply for warranty claims here: http://support.mobvoi.com
by samfong
Thu Nov 30, 2017 3:48 am
Forum: TicWatch S & E
Topic: Track Shipping in Canada
Replies: 216
Views: 81859

Re: Track Shipping in Canada

According to Ticwatch on Facebook they have not shipped to Canada yet. Anyone care to explain the yet more 'miscommunication'? Hi wengel, Please refer to my update for the latest and most accurate information! The watches left Hong Kong on the 28th. I will be posting another update later in the day...
by samfong
Thu Nov 30, 2017 3:42 am
Forum: TicWatch S & E
Topic: when will delivery to Hong Kong
Replies: 89
Views: 33108

Re: when will delivery to Hong Kong

Vivianchau wrote:
Wed Nov 29, 2017 2:06 am
update: finally received Tic E yesterday afternoon. Keep testing now.....
Great to hear!! Hope you like it! Please keep updated :)
by samfong
Thu Nov 30, 2017 3:40 am
Forum: TicWatch S & E
Topic: when will delivery to Hong Kong
Replies: 89
Views: 33108

Re: when will delivery to Hong Kong

Hi @donnaho7 @hillhillcom, this is the latest update for our Hong Kong backers: After receiving feedback from many customers in Hong Kong that they have not received their orders, we have found that more than 60 parcels were returned to the warehouse after failed delivery attempts. Over the next two...
by samfong
Thu Nov 30, 2017 3:35 am
Forum: TicWatch S & E
Topic: Malaysia - Shipment on hold for AP Permit application
Replies: 15
Views: 8180

Re: Malaysia - Shipment on hold for AP Permit application

I'm kickstarter backers and still no news regarding shipping.. not even shipped to Malaysia .. not even get the tracking yet :( Backer number : 15,944 Hey antukecik, what is your KS email? I will check it out for you. In any case, this is the latest update that applies to our backers in Malaysia: T...
by samfong
Wed Nov 29, 2017 3:29 pm
Forum: General
Topic: [URGENT] Shipping Update for Indian Backers
Replies: 47
Views: 18958

Re: [URGENT] Shipping Update for Indian Backers

Hi guys! Here's a small update for our Indian backers: The first half of the parcels have arrived in India. They are currently going through customs clearance, and we are working on getting the second batch to customs ASAP. We will update the community as soon as they have gone through clearance. Th...
by samfong
Wed Nov 29, 2017 3:27 pm
Forum: TicWatch S & E
Topic: Track Shipping in Canada
Replies: 216
Views: 81859

Re: Track Shipping in Canada

Hi guys, here's a small update on your parcels: Canadian rewards have left Hong Kong and are currently in transit. They are expected to arrive between today and tomorrow. We are doing our best to apply for expedited customs clearance. There will be another update on the time taken for clearance and ...