Search found 189 matches

by Sabertooth
Sat Sep 21, 2019 5:00 pm
Forum: TicWatch S2 & E2
Topic: GPS / tichealth exercise
Replies: 4
Views: 510

Re: GPS / tichealth exercise

When I try to record an exercise with Tichealth I get the attached error message, which doesn't make any sense, but suggests something's wrong with the GPS connection. (Disconnect to the phone or turn on the GPS on the mobile, access your location for fitness route recordor it will not be saved." A...
by Sabertooth
Sat Sep 21, 2019 4:42 pm
Forum: TicWatch C2
Topic: Stock on "Getting watch details"
Replies: 29
Views: 3711

Re: Stock on "Getting watch details"

Hello I've the exact problem. The watch doesn't pair while my zenwatch works perfectly, at it worked with my previous phones Please, can you give me some help? Greetings Perks! We'll need some more information. Which TicWatch are you using and your phone make and model? Did you reset your watch whe...
by Sabertooth
Fri Sep 20, 2019 1:38 pm
Forum: Stable Version
Topic: Cracked Watchface
Replies: 4
Views: 2928

Re: Cracked Watchface

I purchased this tic watch 2 online from bang good.com. the watch glass cracked by a small glitch, the watch strap cut at the connecting pins and fell down on the road. Please let me know how to get it fixed as I live in India now. Greetings rkdticw2! I'm not sure your issues qualifies for warranty...
by Sabertooth
Fri Sep 20, 2019 7:32 am
Forum: TicWatch Pro
Topic: Android Recovery Error Message
Replies: 8
Views: 613

Re: Android Recovery Error Message

I think I solved this on my Pro. The screen tells you to swipe up and down to change options. Instead, use the lower button to scroll through options until you find the option to delete personal data. Then use the upper button to confirm this and the watch will reset. Greetings cmccrkn! I have note...
by Sabertooth
Fri Sep 20, 2019 7:29 am
Forum: TicWatch Pro
Topic: New face gone missing
Replies: 5
Views: 825

Re: New face gone missing

A couple of weeks back my Ticwatch Pro (not 4G) updated itself and afterwards I had the option to select the new watch face that changes colour depending on heart rate as seen on the Ticwatch Pro 4G. I recently had to a factory reset on my watch and the new face has disappeared - is there any way I...
by Sabertooth
Fri Sep 20, 2019 7:14 am
Forum: TicWatch S & E
Topic: TicWatch S Watch Problem
Replies: 2
Views: 281

Re: TicWatch S Watch Problem

Hello guys, I have been supporting the Mobvoi products. The very first that I project that I backed is TicWatch S. So it is an amazing watch that helped me in times of need. So the problem I encountered now is that I have been experiencing problems with it, fast battery life, slow response, and cha...
by Sabertooth
Thu Sep 19, 2019 2:45 am
Forum: TicWatch Pro 4G/LTE
Topic: New Zealand
Replies: 1
Views: 257

Re: New Zealand

If I purchase the TicWatch Pro LTE version from your site, is it going to work in NZ? The one you can insert a SIM card into the watch. Thank you Greetings paultang! The LTE features only work on the Verizon network so the watch would only work as a standard smartwatch connected to your phone via B...
by Sabertooth
Wed Sep 18, 2019 3:18 pm
Forum: TicWatch Pro
Topic: Ticwatch Pro won't charge
Replies: 62
Views: 17555

Re: Ticwatch Pro won't charge

Hello. I purchased second travel charger for my Ticwatch PRO. Now the original charger has stopped charging, the travel charger works. I bought the watch at geekbuying.com. Can I claim the charger directly from you, or do I have to solve it with Geekbuying.com? Thanks. Greetings mlenak! You will ha...
by Sabertooth
Wed Sep 18, 2019 2:03 pm
Forum: General
Topic: Cash on hand
Replies: 1
Views: 217

Re: Cash on hand

Wegas wrote:
Wed Sep 18, 2019 5:53 am
Hello! What means "Cash on hand" in my profile ? Can I convert it to shop something at Mobvoi website?
For example: Cash on hand: 16.50
Greetings Wegas!

Currently, the points system has no value and there are no plans to use the system to provide discounts.

Sabertooth
Mobvoi Global Moderator
by Sabertooth
Tue Sep 17, 2019 1:16 pm
Forum: TicWatch Pro
Topic: When we will get system update
Replies: 4
Views: 534

Re: When we will get system update

[Is it available now or will be released via OTA soon? I got the latest update on July... Greetings Wegas! Most received the update at the end of July, beginning of August. The latest version is PWDD.190617.007. You can check under Settings/System/About/Build number. If you don't have the update, u...