Search found 189 matches

by Sabertooth
Tue Sep 17, 2019 6:39 am
Forum: TicWatch Pro
Topic: When we will get system update
Replies: 4
Views: 467

Re: When we will get system update

Dear Mobvoi, When you plan to roll-out a new firmware for Pro version. As I see you did that for TicWatch Pro 4G/LTE. So why you ignore Pro version? Greetings Wegas! An update for the Ticwatch Pro was released a month before the Ticwatch Pro 4G update. It's not being ignored I can assure you. Saber...
by Sabertooth
Mon Sep 16, 2019 3:05 pm
Forum: TicWatch S & E
Topic: Tic watch Sport
Replies: 1
Views: 146

Re: Tic watch Sport

I am facing a charging problem, my watch take more than 5 hrs to charge. Any Suggestion what should I do? Greetings krishna.uyadav! There are no known issues with the charging system for the Ticwatch S. You should carefully inspect the pins and pads to be sure they are clean. The pads can easily be...
by Sabertooth
Mon Sep 16, 2019 2:37 pm
Forum: TicWatch Pro
Topic: Android Recovery Error Message
Replies: 8
Views: 507

Re: Android Recovery Error Message

Greetings sphartzell!

As long as the boot failure isn't the result of installing a custom unsupported firmware, the engineers respond that this is not a normal or expected behavior and you should file a warranty claim at https://support.mobvoi.com/.

Sabertooth
Mobvoi Global Moderator
by Sabertooth
Mon Sep 16, 2019 2:30 pm
Forum: TicPods Free
Topic: Left earbud turns off randomly
Replies: 5
Views: 1309

Re: Left earbud Not connected

Hello, Left earbud not connected to bluethooth. Only the right earbud connects. Blue flash left earbud continue flashed Greetings wjvvlijmen! Did you try the recommended steps? 1. Open the phone's bluetooth menu, and select to "Unpair" or "Forget" any previous Ticpod pairings shown. 2. Place the Ti...
by Sabertooth
Mon Sep 16, 2019 7:00 am
Forum: TicWatch Pro
Topic: Watch faces missing
Replies: 10
Views: 809

Re: Watch faces missing

This is a great example of the frustrations that TicWatch users face and the dreaded "I will raise your concerns with the product managers and engineers directly" response, which usually means that users will refresh the forum looking for updates that these engineers might deliver, only to wait, wa...
by Sabertooth
Sun Sep 15, 2019 1:28 pm
Forum: TicWatch C2
Topic: Mobvoi App not syncing heart rate to google fit any more
Replies: 23
Views: 3615

Re: Mobvoi App not syncing heart rate to google fit any more

Hi Sabertooth, I followed your instructions for the fix but not working. Any other trick to solve this issue? Greetings shay013my! You can check your ticwatch permissions first as follows: Phone settings - Apps - Wear OS - Notifications - Turn on 'Show notifications',and then turn on all the switch...
by Sabertooth
Sun Sep 15, 2019 6:21 am
Forum: TicWatch S & E
Topic: Ticwatch S & E watchfaces + Guide
Replies: 66
Views: 113068

Re: Ticwatch S & E watchfaces + Guide

onemat wrote:
Sun Sep 15, 2019 12:19 am
Can I download the watchfaces to my Android phone and then send to the "E"
Greetings onemat!

Short answer: yes. You can transfer the APK to the phone and install it from there.

Sabertooth
Mobvoi Global Moderator
by Sabertooth
Sat Sep 14, 2019 2:40 pm
Forum: TicWatch S2 & E2
Topic: E2 always-on display
Replies: 5
Views: 382

Re: E2 always-on display

I would appreciate that, thank you! Greetings twyzeas! I've suggested your feature request to the software product managers and added the suggestion to our list of user requested features. Should the suggestion be accepted into an update, I will update this topic. Sabertooth Mobvoi Global Moderator
by Sabertooth
Sat Sep 14, 2019 1:17 pm
Forum: TicWatch Pro
Topic: Android Recovery Error Message
Replies: 8
Views: 507

Re: Android Recovery Error Message

Thank You for responding Sabertooth. Nothing was going on prior to the problem. I put it on the charger and went to bed, as I always do. In the morning I had the error message. When I restart the watch as you suggest the TICWATCH logo appears followed with the time in the center and the colored dot...
by Sabertooth
Sat Sep 14, 2019 1:08 pm
Forum: TicWatch S & E
Topic: Tic Watch E cannot discover by android wear app
Replies: 7
Views: 392

Re: Tic Watch E cannot discover by android wear app

The watch has completely disconnected from the phone and I have removed the existing Bluetooth watch device from the list of devices on my phone. The wear os app just cannot detect thew watch. https://photos.app.goo.gl/SEzU44p48edC8DCj8 Greetings austinmok915! Your problem seems like a current issu...