Search found 182 matches

by Mobvoi
Mon Aug 26, 2019 4:00 am
Forum: Community FAQs
Topic: Availability of TicMotion
Replies: 0
Views: 264

Availability of TicMotion

Ticmotion is available on TicWatch Pro, TicWatch Pro 4G/LTE, C2, S2, and E2.

Applies to:
TicWatch C2
TicWatch S2
TicWatch E2
TicWatch Pro
TicWatch Pro 4G
by Mobvoi
Mon Aug 26, 2019 3:59 am
Forum: Community FAQs
Topic: Wear OS tiles update for TicWatch
Replies: 0
Views: 271

Wear OS tiles update for TicWatch

Meet the Tiles: Goals, Next event, Forecast (weather), Heart rate, Headlines and Timer. With a swipe left, you’ll be greeted by these Tiles and can check your progress towards your fitness goals or start a workout, know where you need to be next, plan ahead with the latest forecast, check your heart...
by Mobvoi
Mon Aug 26, 2019 3:58 am
Forum: Community FAQs
Topic: TicWatch charger replacement
Replies: 0
Views: 289

TicWatch charger replacement

Some early released chargers might fail if exposed to too much current. This issue has been corrected with our new chargers that support fast chargers and QC3. If your charger is not working or charging very slowly (1%/hour), email to support@mobvoi.com with your Order ID and detailed description of...
by Mobvoi
Mon Aug 26, 2019 3:56 am
Forum: Community FAQs
Topic: Where to cancel and modify the order
Replies: 1
Views: 286

Where to cancel and modify the order

Please email to support@mobvoi.com with your order ID.

Note: order ID can be found in the confirmation mail that sends by Mobvoi.
by Mobvoi
Mon Aug 26, 2019 3:55 am
Forum: Community FAQs
Topic: Warranty claim
Replies: 8
Views: 744

Warranty claim

Please create a warranty ticket with below link based on your issue.
http://support.mobvoi.com/
by Mobvoi
Mon Aug 26, 2019 3:54 am
Forum: Community FAQs
Topic: No purchase confirmation email
Replies: 0
Views: 218

No purchase confirmation email

Please email support@mobvoi.com with your purchase details.
by Mobvoi
Mon Aug 26, 2019 3:52 am
Forum: Community FAQs
Topic: Shipping update
Replies: 0
Views: 286

Shipping update

Go to below link and provide your order ID and email for logistics Information.
https://www.mobvoi.com/pages/order-inquiry

Note: order ID can be found in the confirmation mail that sends by Mobvoi.
by Mobvoi
Sat Aug 24, 2019 1:28 pm
Forum: Community FAQs
Topic: TicWatch Settings Reference
Replies: 2
Views: 743

TicWatch Settings Reference

TicWatch Settings Reference: A walkthrough of the Mobvoi TicWatch Setting menu and options, covers all currently available watch models including TicWatch E/S, TicWatch C2/E2/S2, and TicWatch Pro/Pro 4G. Color Key: Black: Menu item Green : Information Blue : Option/setting/action Orange : Confirm o...
by Mobvoi
Tue Aug 20, 2019 7:26 am
Forum: Mobvoi Activities
Topic: Your Voice Matters - Participate and get 30% off!
Replies: 365
Views: 27049

Your Voice Matters - Participate and get 30% off!

We’d like to hear more from you! Please let us know your thoughts below, including your experience, review or requests you’d like to communicate with us. In return, we will give you a unique 30% off discount code on Mobvoi.com on a one-time purchase of any originally-priced product equivalent or ov...
by Mobvoi
Fri Aug 16, 2019 4:08 pm
Forum: Watch Faces
Topic: Watch Face Installation Tutorial
Replies: 0
Views: 3383

Watch Face Installation Tutorial

Important Note: These instructions are based on a Mobvoi TicWatch E paired with an LG V20. Your mileage may vary. Preliminaries: When you first connect your watch to Google, you should use the same account as your phone is connected to in order to see everything in the same place when using the Pla...