Search found 69 matches

by paolocorpo
Sun Jul 21, 2019 9:04 am
Forum: TicWatch Pro
Topic: Ticwatch Pro won't charge
Replies: 51
Views: 11209

Re: Ticwatch Pro won't charge

I founded these two topic inside reddit section: HERE https://www.reddit.com/r/TicwatchOfficial/comments/9ofiao/ticwatch_pro_not_charging/ FIRST lssong99 I had exactly same problem. The watch stopped charging suddenly. By using another charger I could determine it's the problem of the charging cradl...
by paolocorpo
Sat Jul 20, 2019 7:26 pm
Forum: TicWatch Pro
Topic: How to tear down the charging cradle of TicwatchPro ?
Replies: 3
Views: 473

How to tear down the charging cradle of TicwatchPro ?

The contact pins on my cradle have moved inside the plastic
So no contact is possible with watch and consequently no possible the charging
How to open the cradle in safe way and try to move the contact pins back to the standard position?
by paolocorpo
Sat Jul 20, 2019 3:53 pm
Forum: TicWatch Pro
Topic: Ticwatch Pro won't charge
Replies: 51
Views: 11209

Re: Ticwatch Pro won't charge

Moritz wrote:
Mon May 13, 2019 6:38 pm
Image
Dear @Moritz
Dear all
how to open the cradle ?
I have the doubt that one of the reason why is that the contact metallic pin are below the plastic level
So there is not contact between them and the watch
by paolocorpo
Sat Jul 20, 2019 3:47 pm
Forum: TicWatch Pro
Topic: Ticwatch Pro won't charge
Replies: 51
Views: 11209

Re: Charge problem with ticwatch pro

I opened a Warranty ticket https://support.mobvoi.com/ After two days a received a response with decision to send to me a new cradle It has been shipped from HK to ITALY taking 4 days Very probably it will arive to me into 4/5 days more A more than sufficient servicy quality to me The very important...
by paolocorpo
Wed Jul 17, 2019 7:56 am
Forum: TicWatch Pro
Topic: My watch face now has an orange outer circle
Replies: 9
Views: 1295

Re: My watch face now has an orange outer circle

One of 5 tiles that I have chosen for my TicPro is that relate dto Google Fit data The tile shows the cardio points and the minutes of activity but it does not show the steps :shock: If I tap on this tile, Google Fit app open and I can see the steps Why ? My TicPro has the last firmware Greetings p...
by paolocorpo
Mon Jul 15, 2019 2:38 pm
Forum: TicWatch Pro
Topic: Ticwatch Pro won't charge
Replies: 51
Views: 11209

Re: TICWATCH PRO doesn't charge

Ok I hav reeceived feedback from MOBVOI suppor team They have closed my ticket sending me a spare part of cord with cradle charging Well Frome where it will be shipped ?? I am living in Italy Hi paolocorpo, Your replacement cradle would be shipped from nearest service center from your country. Aath...
by paolocorpo
Mon Jul 15, 2019 2:35 pm
Forum: TicWatch Pro
Topic: My watch face now has an orange outer circle
Replies: 9
Views: 1295

Re: My watch face now has an orange outer circle

One of 5 tiles that I have chosen for my TicPro is that relate dto Google Fit data
The tile shows the cardio points and the minutes of activity but it does not show the steps :shock:
If I tap on this tile, Google Fit app open and I can see the steps

Why ?

My TicPro has the last firmware
by paolocorpo
Mon Jul 15, 2019 2:23 pm
Forum: TicWatch Pro
Topic: Ticwatch Pro won't charge
Replies: 51
Views: 11209

Re: TICWATCH PRO doesn't charge

mine quit after a while also, looks like you cant use a rapid or quick charger or the cradle burns up. Yeah ... :roll: I can confirm that the my burned cradle has been used with a 1,5 A adapter :o I purchased some weeks ago a cradle new spare part (from unbranded supplier on Amazon to use in my bus...
by paolocorpo
Sun Jul 14, 2019 7:51 am
Forum: TicWatch Pro
Topic: Ticwatch Pro won't charge
Replies: 51
Views: 11209

Re: TICWATCH PRO doesn't charge

Ok
I hav reeceived feedback from MOBVOI suppor team
They have closed my ticket sending me a spare part of cord with cradle charging
Well
Frome where it will be shipped ??
I am living in Italy
by paolocorpo
Wed Jul 10, 2019 6:48 am
Forum: TicWatch Pro
Topic: Ticwatch Pro won't charge
Replies: 51
Views: 11209

Re: TICWATCH PRO doesn't charge

I have created warranty ticked ID 17140
I have not received back any feedback from MOBVOI support team