Search found 331 matches

by Aathif Mahir
Sun Oct 06, 2019 11:53 am
Forum: TicWatch Pro
Topic: Steps Vs distance
Replies: 39
Views: 4086

Re: Steps Vs distance

Dear garrywadams, thx for your honest feedback in this matter. I understand that a quick software change is not always easy but I would like to ask you, for possible news here? Even if you say *The algorithm that determines your stride length is hard-coded into the software*, in my opinion the prob...
by Aathif Mahir
Sat Oct 05, 2019 5:12 am
Forum: TicWatch Pro
Topic: TicPulse watch face complication data
Replies: 1
Views: 124

Re: TicPulse watch face complication data

Any chance of updating TicPulse to enable watch face complications? Tichealth already has 5 - couldn't imagine it would be too much effort to include TicPulse. Honestly it's the best app out of the Tic health/excersice Apps. Thanks! Hi Hbmtg, Thanks for sharing your opinion on watch face, We'll mar...
by Aathif Mahir
Sat Oct 05, 2019 5:09 am
Forum: TicWatch Pro 4G/LTE
Topic: TW Pro 4G in Austrtalia
Replies: 5
Views: 220

Re: TW Pro 4G in Austrtalia

bhavyavyas wrote:
Sat Oct 05, 2019 3:15 am
Hi Aathif,

Can you please help me find answers to my other queries in my first post
Hi bhavyavyas,

As i said, We have no information regarding australian release of TicWatch Pro 4G. If there's anything we'll let you know.

Aathif Mahir
Mobvoi Global Moderator
by Aathif Mahir
Wed Oct 02, 2019 9:37 pm
Forum: TicWatch Pro
Topic: Ticwatch Pro won't charge
Replies: 58
Views: 13163

Re: Ticwatch Pro won't charge

I was having the same problem. It was charging very slowly. One day I put it on the charger and the battery icon with the lightning bolt appeared, then went off. I assumed it was extremely low and charging. Came back a few hours later and...nothing. Searching around, i found a lot of people suggest...
by Aathif Mahir
Wed Oct 02, 2019 6:23 pm
Forum: TicWatch Pro 4G/LTE
Topic: TW Pro 4G in Austrtalia
Replies: 5
Views: 220

Re: TW Pro 4G in Austrtalia

Hi, Do you have any idea when will TW Pro 4G launch in Australia Also, if I buy this watch from mobvoi US website, can it be delivered in Australia and can I use it as a normal TW pro until it launches here and then update my esim when the functionality is available? Cheers B Hi bhavyavyas, If ther...
by Aathif Mahir
Wed Oct 02, 2019 6:20 pm
Forum: TicWatch Pro
Topic: Missing new watch faces
Replies: 1
Views: 173

Re: Missing new watch faces

Hello All, Few days back I received new watch faces e.g. future travel, walker etc. But when I reset my phone I lost all new faces. How can I get it back? Thanks and regards Rahul Hi rahulmirashi, Some watch faces preinstalled with firmware update, Therefore after reset those watch faces get remove...
by Aathif Mahir
Wed Oct 02, 2019 6:18 pm
Forum: TicWatch Pro
Topic: Google Pay doesn't work
Replies: 9
Views: 1677

Re: Google Pay doesn't work

I am going trhough some issues too with Google pay on my tick watch. I cannot even find the app in the play store. Also, I have to agree that the battery life is quite dissapointing. I cannot do a full day with it and I barely use it. :/ Hi marina, Basically you need to confirm that your need to be...
by Aathif Mahir
Sat Sep 28, 2019 12:20 pm
Forum: TicWatch Pro
Topic: Ticwatch Pro won't charge
Replies: 58
Views: 13163

Re: Ticwatch Pro won't charge

jithsc wrote:
Fri Sep 27, 2019 4:31 am
I have the same problem. Opened a ticket with support (ID : 21295) and expecting a positive response!
Hi jithsc,

Don't worry. Hopefully you'd get positive response to your issue.

Aathif Mahir
Mobvoi Global Moderator
by Aathif Mahir
Sat Sep 28, 2019 12:18 pm
Forum: TicWatch Pro
Topic: Ticwatch Pro - user experience problems
Replies: 12
Views: 635

Re: Ticwatch Pro - user experience problems

Hi Everyone, Sleep Tracking is finally releasing on next month for TicWatch Pro and 4G, Thanks for being patient Aathif Mahir Mobvoi Global Moderator I'm wondering if it will be automatic sleep tracking , can you give us some detail about the upcoming functionality. Hi apiso, Unfortunately we dont ...
by Aathif Mahir
Thu Sep 26, 2019 8:30 pm
Forum: TicWatch Pro
Topic: Ticwatch Pro - user experience problems
Replies: 12
Views: 635

Re: Ticwatch Pro - user experience problems

Hi Everyone,

Sleep Tracking is finally releasing on next month for TicWatch Pro and 4G, Thanks for being patient

Aathif Mahir
Mobvoi Global Moderator