Search found 335 matches

by Aathif Mahir
Wed Oct 02, 2019 6:18 pm
Forum: TicWatch Pro
Topic: Google Pay doesn't work
Replies: 10
Views: 1959

Re: Google Pay doesn't work

I am going trhough some issues too with Google pay on my tick watch. I cannot even find the app in the play store. Also, I have to agree that the battery life is quite dissapointing. I cannot do a full day with it and I barely use it. :/ Hi marina, Basically you need to confirm that your need to be...
by Aathif Mahir
Sat Sep 28, 2019 12:20 pm
Forum: TicWatch Pro
Topic: Ticwatch Pro won't charge
Replies: 59
Views: 14212

Re: Ticwatch Pro won't charge

jithsc wrote:
Fri Sep 27, 2019 4:31 am
I have the same problem. Opened a ticket with support (ID : 21295) and expecting a positive response!
Hi jithsc,

Don't worry. Hopefully you'd get positive response to your issue.

Aathif Mahir
Mobvoi Global Moderator
by Aathif Mahir
Sat Sep 28, 2019 12:18 pm
Forum: TicWatch Pro
Topic: Ticwatch Pro - user experience problems
Replies: 12
Views: 664

Re: Ticwatch Pro - user experience problems

Hi Everyone, Sleep Tracking is finally releasing on next month for TicWatch Pro and 4G, Thanks for being patient Aathif Mahir Mobvoi Global Moderator I'm wondering if it will be automatic sleep tracking , can you give us some detail about the upcoming functionality. Hi apiso, Unfortunately we dont ...
by Aathif Mahir
Thu Sep 26, 2019 8:30 pm
Forum: TicWatch Pro
Topic: Ticwatch Pro - user experience problems
Replies: 12
Views: 664

Re: Ticwatch Pro - user experience problems

Hi Everyone,

Sleep Tracking is finally releasing on next month for TicWatch Pro and 4G, Thanks for being patient

Aathif Mahir
Mobvoi Global Moderator
by Aathif Mahir
Thu Sep 26, 2019 8:27 pm
Forum: TicWatch Pro
Topic: Disconnected sign
Replies: 14
Views: 429

Re: Disconnected sign

Steliosk wrote:
Thu Sep 26, 2019 4:26 am
This morning new wear app update. I had the same issue and I performed the same procedure. Evening is fine again. I have to do this every time?
Hi Steliosk,

You don't need to do provided procedure again, when the new wear os update comes up.

Aathif Mahir
Mobvoi Global Moderator
by Aathif Mahir
Tue Sep 24, 2019 8:28 pm
Forum: TicWatch Pro
Topic: Battery failing?
Replies: 3
Views: 270

Re: Battery failing?

Gidday I have two chargers, the one that came with the watch, and another I purchased off fleabay...they have both been working fine previously but yesterday after my watch drained to nothing I put it on charge overnight and it only charged to 50%...I tried charging with with the other charger and ...
by Aathif Mahir
Tue Sep 24, 2019 8:25 pm
Forum: TicWatch Pro
Topic: Disconnected sign
Replies: 14
Views: 429

Re: Disconnected sign

Steliosk wrote:
Tue Sep 24, 2019 8:01 pm
Dear sir.
I did the above procedure and it is working fine now.
One more question, on Special access - Notification access, do I have also select mobvoi app or not?
Hi Steliosk,

You no need to enable permission for Mobvoi App in Notification Access.

Aathif Mahir
Mobvoi Global Moderator
by Aathif Mahir
Tue Sep 24, 2019 5:56 pm
Forum: TicWatch Pro
Topic: Heart Rate Capped at 110 bpm
Replies: 16
Views: 2332

Re: Heart Rate Capped at 110 bpm

The issue still persists for me with my ticwatch e2, Cardiogram cannot get any BPM higher than 110. And this is all after it was supposedly fixed. Hi joecalabro, Can you elaborate the issue with more details. Then only we can understand your issue and share the data for with our engineers for furth...
by Aathif Mahir
Tue Sep 24, 2019 5:54 pm
Forum: TicWatch Pro
Topic: Workout tracking
Replies: 2
Views: 141

Re: Workout tracking

I was doing a Peloton class and using the Tic Pro to track heart rate and calorie burn along side the Peloton chest strap. The Ticwatch was pretty close to the same heart rate as the chest strap but my calorie burn was off by about a third. anyone know what that is about? I'm inclined to think the ...
by Aathif Mahir
Tue Sep 24, 2019 5:50 pm
Forum: TicWatch Pro
Topic: Disconnected sign
Replies: 14
Views: 429

Re: Disconnected sign

I would like to remind you that I have Android 10 installed on my OnePlus 7 pro (official release) Hi Steliosk, I also had this problem on my TicWatch Pro, Don't worry I found a Solution for this issue. Please do the following steps on your Smartphone. Settings - Apps and Notifications - All Apps -...