Search found 377 matches

by Aathif Mahir
Fri Mar 20, 2020 9:04 pm
Forum: TicWatch S2 & E2
Topic: Ticwatch s2 doesn't turn on
Replies: 4
Views: 3360

Re: Ticwatch s2 doesn't turn on

I received my new ticwatch s2 today,bought on the official website, but he doesn't turn on. Even if the button is kept pressed for 1 minute, nothing happens, not even under charge. Hi icepanda, We are really very sorry for the issue your currently facing with TicWatch S2, Would you mind providing m...
by Aathif Mahir
Fri Mar 20, 2020 10:05 am
Forum: TicWatch Pro 4G/LTE
Topic: Just Tired: Notifications not working.....
Replies: 1
Views: 2516

Re: Just Tired: Notifications not working.....

:cry: I already did everything and check a lot of times, in the watch and in the phone ( xiaomi Mi8 )... No notification receive in the watch...But the strange thing is that sometimes I receive, and sometimes no. It changes ( I guess ) when I put the watch in the dock to charge... Help please :cry:...
by Aathif Mahir
Sun Mar 15, 2020 3:41 pm
Forum: TicWatch Pro
Topic: Date format in essential mode
Replies: 19
Views: 10072

Re: Date format in essential mode

Hey guys, Any updates on this? I'm from Brazil and we also used the date format DD/MM/YY here. It is too annoying and frustrating to have to look at the watch with US date format. Most countries do not use this format. Thanks! Hi thi.montanha, We forward this suggestion as feature request with our ...
by Aathif Mahir
Sun Mar 15, 2020 3:38 pm
Forum: TicWatch Pro
Topic: TicWatch Pro LCD display
Replies: 6
Views: 3589

Re: TicWatch Pro LCD display

141ptkelly wrote:
Sat Mar 14, 2020 2:47 pm
Tomlam, my LCD shows only Time, Date, steps. How did you get it to show the other information?
Hi 141ptkelly,

If your using TicHealth and Other TicSeries Apps, The secondary display automatically takes advantage of that and show the prior info's.

Aathif Mahir
Mobvoi Global Moderator
by Aathif Mahir
Sun Mar 15, 2020 3:36 pm
Forum: TicWatch Pro
Topic: TicWatch Pro LCD display
Replies: 6
Views: 3589

Re: TicWatch Pro LCD display

I was a Moto360 & Gear S3 user, 1st time TicWatch Pro user, got my TicWatch Pro 2020 2 days ago, been trying out different things, very satisfied so far. Super impressive by the battery performance brought by the LCD display. I was jogging this morning, and accidentally found out the LCD could actu...
by Aathif Mahir
Sun Mar 15, 2020 3:33 pm
Forum: TicWatch S2 & E2
Topic: TicWatch E2 Pairing Trouble
Replies: 19
Views: 13452

Re: TicWatch E2 Pairing Trouble

Please do the followings steps and let us know if that solved your issue. Reset the watch (again) but don't proceed with setup just yet. In the Wear app on your phone, tap the three-dot menu button and choose the Disconnect option. In the Wear app on your phone, go to Settings > Device Settings > W...
by Aathif Mahir
Fri Dec 27, 2019 11:03 am
Forum: TicWatch Pro
Topic: Sleep Tracking?!?
Replies: 26
Views: 4449

Re: Sleep Tracking?!?

Good morning all, I just had an update to the Mobvoi app on my phone and now can't see sleep on the phone app, anyone else had the update yet that can help? Thank you ☺ Hi MilgeS, If your using android, Please try clearing the cache of Mobvoi App on your Smartphone by going to Settings - Apps and N...
by Aathif Mahir
Fri Dec 27, 2019 10:59 am
Forum: TicWatch Pro 4G/LTE
Topic: South Korean Telecom Support
Replies: 1
Views: 440

Re: South Korean Telecom Support

Does anyone know if the Ticwatch Pro 4GLTE is compatible with Korean Telecom (KT) or LGU+ Sim Cards? I have purchased other smart devices claiming to be 4G LTE for worldwide use, but KT and LG have issues supporting on their networks. Hi yery.odell, Currently TicWatch Pro 4G supports some selected ...
by Aathif Mahir
Fri Dec 27, 2019 10:57 am
Forum: Community FAQs
Topic: Cash On Hands
Replies: 1
Views: 2542

Re: Cash On Hands

mananbordia wrote:
Fri Dec 27, 2019 7:31 am
What is the use of Cash On Hands provided by mobvoi ?
Hi mananbordia,

It's a points system based number of posts per user.

Aathif Mahir
Mobvoi Global Moderator
by Aathif Mahir
Thu Dec 26, 2019 4:10 pm
Forum: TicPods Free
Topic: Extra Earplugs
Replies: 1
Views: 4637

Re: Extra Earplugs

I received only 1 extra earplug with my ticpods. I wonder if it's same for everyone Hi yohan.bacha, Unfortunately, we don't sell spare of eartips but still you can buy a replacement eartip of Jabra Elite 65t. That would fit perfectly and also charging case can be closed. Aathif Mahir Mobvoi Global ...