Search found 377 matches

by Aathif Mahir
Wed Oct 23, 2019 4:30 am
Forum: TicWatch Pro
Topic: Sleep Tracking?!?
Replies: 26
Views: 4449

Re: Sleep Tracking?!?

Play Store says not compatible with my device. Ticwatch Pro, Android v9 on Galaxy S9+. Please advise. Thanks! Hi stuart, You need to install TicSleep app using your TicWatch not the Smartphone. Please navigate to Play store on your TicWatch and Search for " TicSleep " and Install it. Aathif Mahir M...
by Aathif Mahir
Wed Oct 23, 2019 4:28 am
Forum: TicWatch Pro 4G/LTE
Topic: Can't install TicSleep
Replies: 3
Views: 965

Re: Can't install TicSleep

I was excited to see the announcement of the new TicSleep sleep tracking today, but found that I can't install the app. I have a TicWatch Pro 4G/LTE and my phone is a Pixel 3a XL running Android 10. When I hit up the TicSleep page on the Play Store, it says in red text "Your device isn't compatible...
by Aathif Mahir
Sat Oct 19, 2019 8:31 am
Forum: TicWatch Pro
Topic: Battery life with GPS
Replies: 3
Views: 935

Re: Battery life with GPS

vdolezel wrote:
Fri Oct 18, 2019 11:13 am
so how long could it last approximately?
Hi vdolezel,

You can expect around 2 to 3 hours with continues GPS usage with TicWatch Pro.

Aathif Mahir
Mobvoi Global Moderator
by Aathif Mahir
Sat Oct 19, 2019 8:17 am
Forum: TicWatch Pro
Topic: Google Pay doesn't work
Replies: 11
Views: 4938

Re: Google Pay doesn't work

Are you kidding me? Since Google Pay is working in my country, Finland , I ASSUMED that the Google Pay feature on the TicWatch is working here also! This is the reason for me getting this. I already had to wait a month because of a warranty replacement. Are you now saying, that the watch is NOT doi...
by Aathif Mahir
Sat Oct 19, 2019 8:13 am
Forum: TicWatch Pro
Topic: No notifications after Android Q upgrade.
Replies: 2
Views: 787

Re: No notifications after Android Q upgrade.

Hi all. After upgrade to Android Q i have stop receiving any notifications. I reinstalled Google Wear, unpaired/paired watch. I was check notifications settings in the Google Wear. Everything looks ok but notifications not works. Hi zmylna, Please provide your Phone Model and Ticwatch Build No (und...
by Aathif Mahir
Sat Oct 19, 2019 8:11 am
Forum: TicWatch Pro
Topic: Low volume levels when the watch gets wet
Replies: 5
Views: 1858

Re: Low volume levels when the watch gets wet

My watch hasn not gotten wet, other than sweat underneath it, and suddenly in the last week all volume notifications/alarms and muted very low. Anyone else? Any fix? Tried restarting and using different watchfaces. Also the MOBVOI app will no longer open up. Hi hogrider92, Please create a warranty ...
by Aathif Mahir
Sat Oct 12, 2019 6:29 am
Forum: TicWatch Pro
Topic: Sleep Tracking?!?
Replies: 26
Views: 4449

Re: Sleep Tracking?!?

I also would like to know when the sleep tracking is out. I have been using sleep as android but it is not as good as Fitbit, I'm very interested in knowing how Tichealth handles sleep tracking and if it works with wear os. I would also like to request that tic health add a spin part to the health ...
by Aathif Mahir
Thu Oct 10, 2019 8:17 pm
Forum: TicWatch Pro
Topic: Step Counter is not working properly on Ticwatch pro
Replies: 5
Views: 816

Re: Step Counter is not working properly on Ticwatch pro

Hello, I am facing below issues for Ticwatch pro 1. The step counter is completely inaccurate. I can able to see some extra steps even if I am sitting in vehicle. I have tried with disbaling the gestures. 2. I am using Google Fit apps for fitness and step count and it is giving inaccurate values th...
by Aathif Mahir
Wed Oct 09, 2019 12:28 pm
Forum: TicWatch Pro
Topic: Sleep Tracking?!?
Replies: 26
Views: 4449

Re: Sleep Tracking?!?

apiso wrote:
Wed Oct 09, 2019 9:00 am
I've seen that new tichealth has been released, does this release contain sleep tracking?
Hi apiso,

No, We'll inform as soon as sleep tracking feature available to public

Aathif Mahir
Mobvoi Global Moderator
by Aathif Mahir
Wed Oct 09, 2019 12:27 pm
Forum: TicWatch Pro
Topic: Step Counter is not working properly on Ticwatch pro
Replies: 5
Views: 816

Re: Step Counter is not working properly on Ticwatch pro

Hello, I am from India. I ordered Ticwatch Pro smartwatch 1 week back and I am not able get correct step counts even though after disabling TIC apps and running only Google fit on this. The wear version is updated with version 2.9 and still this issue persists , I have gone all the reviews regardin...