Search found 398 matches

by Gaby
Tue Sep 12, 2017 7:24 am
Forum: Beta Version
Topic: Feedback on fitness app
Replies: 3
Views: 2942

Re: Feedback on fitness app

@bobhy, thank you for your feedback!
1. Currently the feature is compatible with some of the apps, not all of them.
2. We've noticed this issue and will improve it on our later version.
Should you have any other questions, please feel free to contact us, thanks again!
by Gaby
Mon Sep 11, 2017 10:48 am
Forum: Beta Version
Topic: Spelling Error
Replies: 1
Views: 2459

Re: Spelling Error

@GordonHannan, thank you for heads up! We'll check at our end!
by Gaby
Thu Sep 07, 2017 10:59 am
Forum: Stable Version
Topic: International store problem
Replies: 1
Views: 1806

Re: International store problem

Hi tonyatme, That is the difference between Chinese version and International version. Without NFC, international version doesn't support payment via the watch. With built-in GPS, it can track your running, but don't have maps. You can use the fitness app on the watch and sync data to android device...
by Gaby
Thu Sep 07, 2017 10:55 am
Forum: Stable Version
Topic: Moboviu store software questions
Replies: 1
Views: 1760

Re: Moboviu store software questions

@tonyatme please see the reply to your another post.
by Gaby
Thu Sep 07, 2017 10:03 am
Forum: Stable Version
Topic: Ticwatch 2 - can't download version 4.12 over Wifi
Replies: 1
Views: 1476

Re: Ticwatch 2 - can't download version 4.12 over Wifi

@idan Did you connect your watch to wifi network successfully? Is there any error messages? Can you please provide the screenshot?
by Gaby
Thu Sep 07, 2017 9:55 am
Forum: Stable Version
Topic: Notifications doesn't always make it to TW2
Replies: 1
Views: 1772

Re: Notifications doesn't always make it to TW2

Clear the notification bar on your phone to see if it work.
by Gaby
Thu Sep 07, 2017 9:43 am
Forum: Stable Version
Topic: -New Calendar App Survey-
Replies: 5
Views: 7656

Re: -New Calendar App Survey-

@Jevk Is it ok now?If not, could you please provide some screenshots?
by Gaby
Thu Aug 31, 2017 10:29 am
Forum: Stable Version
Topic: Tico and contacts
Replies: 1
Views: 1796

Re: Tico and contacts

To better understand your case, can you please provide the screenshot of the contact information on your watch? What voice command do you use?
by Gaby
Thu Aug 31, 2017 10:25 am
Forum: Stable Version
Topic: TicWatch 2 Does Not Start
Replies: 5
Views: 3299

Re: TicWatch 2 Does Not Start

Arvstef wrote:I had the same issue.. can someone share a way to fix it?
Thanks
To better understand your case, please record a video to me at qhkong@mobvoi.com, thanks!
by Gaby
Thu Aug 31, 2017 10:23 am
Forum: Stable Version
Topic: Ticwatch 2 screen not functional.
Replies: 4
Views: 3619

Re: Ticwatch 2 screen not functional.

Please contact our support team at support@mobvoi.com