Search found 398 matches

by Gaby
Tue Aug 01, 2017 7:43 am
Forum: Stable Version
Topic: Watchface Market has Stopped
Replies: 2
Views: 2257

Re: Watchface Market has Stopped

Hi @helhadid, this crash issue has been fixed. Factory reset the watch, it will work.
by Gaby
Tue Aug 01, 2017 7:31 am
Forum: Stable Version
Topic: Calendar watch face not showing events
Replies: 15
Views: 9969

Re: Calendar watch face not showing events

1.Please delete the current watch face, then re-install it.
2. Please sync your calendar to Google calendar.

If all the above doesn't work, can you please record a video or provide screenshots of events on your phone's calendar, events on your watch's calendar and how the watchface show?
by Gaby
Mon Jul 31, 2017 8:19 am
Forum: Stable Version
Topic: Companion app doesn't match watch (HTC U11)
Replies: 5
Views: 3333

Re: Companion app doesn't match watch (HTC U11)

Please download the latest companion version:4.12.1, which can be found in Google Play.
by Gaby
Mon Jul 31, 2017 8:17 am
Forum: Stable Version
Topic: Watch Maker Crash fixed on version 4.4.7
Replies: 4
Views: 5980

Re: Watch Maker Crash fixed on version 4.4.7

According to some of users, the battery state will update after a while.
by Gaby
Mon Jul 31, 2017 8:09 am
Forum: General
Topic: Watchface of the week_43
Replies: 3
Views: 5047

Re: Watchface of the week_43

onurb wrote:When would them be available??
It is already available on "watchface" on the watch. You can search them by voice commend.
by Gaby
Thu Jul 27, 2017 10:22 am
Forum: General
Topic: Watchface of the week_43
Replies: 3
Views: 5047

Watchface of the week_43

Hi dear Ticwatch users; First of all, I'd like to thanks all the users for your suggestions about watch faces of each week. We really appreciate that you're willing to join us to make the product better. This week, we released the multi-zone watch face, which was suggested by quite a lot of Ticwatch...
by Gaby
Thu Jul 27, 2017 9:00 am
Forum: Beta Version
Topic: HR Monitor / Pause Working Issues
Replies: 1
Views: 2615

Re: HR Monitor / Pause Working Issues

Hi Gordon,
Thanks very much for your feedback! Could you please extract logs both of your watch and the companion to our engineer for further analysis at qiangzhang@mobvoi.com.

How to extract logs:
http://forum.ticwear.com/viewtopic.php?f=11&t=1744
by Gaby
Thu Jul 27, 2017 8:59 am
Forum: Beta Version
Topic: Is there an update log for Tic_4.12.1_intl_a1?
Replies: 7
Views: 5524

Re: Is there an update log for Tic_4.12.1_intl_a1?

Hi Almir01 , Thank you for your feedback! 1.Step counter: Which third party app you compare with? What is the correct steps? 2.Achievement goals: Could you please provide screenshots when it occur next time? 3.Messages: What kind of messages did you clear? Did your watch connect with your phone by B...
by Gaby
Thu Jul 27, 2017 8:39 am
Forum: Beta Version
Topic: About 4.12.1 Beta veesion
Replies: 1
Views: 1927

Re: About 4.12.1 Beta veesion

Settings>update>version switch, you can switch stable version to beta version.
by Gaby
Thu Jul 27, 2017 8:36 am
Forum: Stable Version
Topic: Steps Not Syncing
Replies: 1
Views: 1593

Re: Steps Not Syncing

Hi dear ifredzzz, thanks for your feedback, to better understand your case, could you please provide your phone model and OS version, watch firmware version, Ticwear Global version?