Search found 83 matches

by jerryeight
Wed Jan 25, 2017 3:10 am
Forum: Stable Version
Topic: Battery Charge won't stop at 100% - heat issue - display
Replies: 1
Views: 3433

Re: Battery Charge won't stop at 100% - heat issue - display

Hi,

Could you please tell me the following information? You can find the watch operating system information in the Settings app> About

Phone Model:
Phone Operating System:
Watch Operating System:
by jerryeight
Wed Jan 25, 2017 3:09 am
Forum: Stable Version
Topic: MAKE EACH APP'S NOTIFICATION DISPLAY BETTER
Replies: 14
Views: 14574

Re: MAKE EACH APP'S NOTIFICATION DISPLAY BETTER

Thank you for your feedback, I will send it to our product team for their consideration.
by jerryeight
Wed Jan 25, 2017 3:07 am
Forum: Stable Version
Topic: Find my phone
Replies: 2
Views: 4593

Re: Find my phone

Hi, Ever since our release in August, we have included the find my phone feature on the watch. Simply swipe down from the main screen and swipe to the right. The find my phone option is the icon on the bottom. Tap it once to cause your phone to start ringing. In our recent update, we have included t...
by jerryeight
Wed Jan 25, 2017 2:46 am
Forum: Stable Version
Topic: Help! Heart Rate sensor does not work
Replies: 5
Views: 5955

Re: Help! Heart Rate sensor does not work

Hi,

Could you please check if the watch is snug against your wrist? It should be close to the skin to provide correct readings.
by jerryeight
Tue Jan 24, 2017 4:27 am
Forum: Stable Version
Topic: #TicwatchUnbox Coolest Picture Contest
Replies: 32
Views: 64590

Re: #TicwatchUnbox Coolest Picture Contest

Only a few days left to submit your picture. Get them in for a chance to win. :D
by jerryeight
Thu Jan 19, 2017 5:22 am
Forum: Stable Version
Topic: Syncing/Pairing Issue
Replies: 60
Views: 53219

Re: Syncing/Pairing Issue

Hi,

Could you please include the following information when reporting an issue? Including the information allows us to answer questions more efficiently.

Phone Model:
Phone OS Version:
Ticwatch OS Version:
by jerryeight
Thu Jan 19, 2017 5:19 am
Forum: Stable Version
Topic: Allow WiFi password entry on watch AND connected device
Replies: 2
Views: 3781

Re: Allow WiFi password entry on watch AND connected device

Hi,

Thank you for let us know! I will definitely send your suggestion to our product managers for their consideration.
by jerryeight
Thu Jan 19, 2017 5:17 am
Forum: Stable Version
Topic: Allow WiFi password entry on watch AND connected device
Replies: 2
Views: 3781

Re: Allow WiFi password entry on watch AND connected device

Hi,

Thank you for let us know! I will definitely send your suggestion to our product managers for their consideration.
by jerryeight
Thu Jan 19, 2017 2:42 am
Forum: Archived Threads
Topic: Hey Babes
Replies: 3
Views: 8587

Re: Hey Babes

Cheers mate!
by jerryeight
Wed Jan 18, 2017 10:59 am
Forum: Beta Version
Topic: Tic_4.5.2_intl_a1
Replies: 13
Views: 14469

Re: Tic_4.5.2_intl_a1

Restarting your phone and then opening the companion app could trigger it to download the update to your phone. If not, it will prompt you again later on.