Search found 266 matches

by Jamie
Mon Mar 05, 2018 6:41 am
Forum: TicWatch S & E
Topic: Ticwatch S buckle broke
Replies: 1
Views: 2955

Re: Ticwatch S buckle broke

ttn333 wrote:
Fri Mar 02, 2018 7:07 pm
The buckle on my S fail apart, literally. The strap is fine, just the buckle. How can I replace it?
Hi,

Kindly submit a ticket @ http://support.ticwear.com/ for repairs.

Best wishes,
Jamie from the Mobvoi team
by Jamie
Mon Mar 05, 2018 6:39 am
Forum: General
Topic: Email
Replies: 5
Views: 9020

Re: Email

Hi there, I have just received my Ticwatch E and have a question...... It has setup so that I receive email notifications from my GMAIL account, but I would like to set it up so it notifies me only of emails to my EMAIL account (an exchange account that I get on the Samsung Mail account on my Note ...
by Jamie
Mon Mar 05, 2018 6:30 am
Forum: General
Topic: Simple guide to pairing and updating Ticwatch S & E
Replies: 8
Views: 34441

Simple guide to pairing and updating Ticwatch S & E

Setting Up Ticwatch S & E Note: Please ensure that Bluetooth is on Before you start, make sure your watch and phone are compatible. 1. Turn on your watch. 2. On your phone, open the Android Wear app . Tap Set it up. 3. When you see your watch’s name, tap it. 4. You’ll see a code on your phone and w...
by Jamie
Mon Mar 05, 2018 6:28 am
Forum: TicWatch S & E
Topic: Initial Setup
Replies: 1
Views: 1109

Re: Mobvoi Forum Guidelines

Please provide a simple step by step, setup instruction so as to initially setup and subsequently update TicWatch S & E whilst updating Android system to 6.2 ^. If already available please POST it at the start of the Support page. Kind thanks, Jon Setting Up Ticwatch S & E Note: Please ensure that ...
by Jamie
Mon Mar 05, 2018 6:22 am
Forum: General
Topic: Ticwatch E connected to bluetooth but no internet
Replies: 74
Views: 90473

Re: Ticwatch E connected to bluetooth but no internet

Hi all, We have run several test and detected no issues with the watch. Please check the following. 1. Check that phone and watch are connected properly via bluetooth 2. Check that cellular data on your phone is working properly. 3. Check that you have enabled mobile data on your phone for the appli...
by Jamie
Fri Mar 02, 2018 6:54 am
Forum: TicWatch S & E
Topic: Shipping to Norway
Replies: 2
Views: 2492

Re: Shipping to Norway

Hi. We are currently working with distributors to get them to all parts of the world. Some of our Ticwatch S & E are available on Amazon though. Do check them out.
by Jamie
Tue Feb 27, 2018 3:34 pm
Forum: TicWatch S & E
Topic: Broken screen, repair?
Replies: 2
Views: 3199

Re: Broken screen, repair?

To apply for repair or warranty services, please head to http://support.ticwear.com/
by Jamie
Mon Feb 26, 2018 9:25 am
Forum: General
Topic: Want to return the watch
Replies: 5
Views: 5343

Re: Want to return the watch

All warranty and returns can be done at http://support.ticwear.com/

For support & inquiries, please contact support@mobvoi or visit our live customer service chat.
by Jamie
Mon Feb 26, 2018 8:43 am
Forum: TicWatch S & E
Topic: Android Wear Oreo
Replies: 21
Views: 21410

Re: Android Wear Oreo

Please refer to post on forum for updates on the dates

https://forum.mobvoi.com/viewtopic.php? ... 4a050d6d5e
by Jamie
Mon Feb 26, 2018 7:33 am
Forum: TicWatch S & E
Topic: Calorie counter
Replies: 1
Views: 3105

Re: Calorie counter

Hello Mobvoi Team, It seems to me that my calorie counter is always way off. My mobile device will tell me something completely different from my watch. Also when i start a workout will it automatically just start tracking it? Or should i go into a specific app to track? I love everything else abou...