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Caller ID not working

Posted: Wed Jun 28, 2017 1:05 pm
by Samimamane
I have the Beta version Tic_4.10.1_intl_a1 installed on my Ticwatch 2 and every time I'm receiving a call i don't see the name only the phone number
Is this a known bug?

Re: Caller ID not working

Posted: Fri Jun 30, 2017 9:36 am
by Gaby
To better understand your case, could you please provide more details? What is your phone model, OS version and companion version? Did this number on your watch contact and phone contact? In what format? Could you please provide some screenshots to me at qhkong@mobvo.com? thanks!

Re: Caller ID not working

Posted: Sun Jul 02, 2017 9:24 am
by Samimamane
I'm running android 7.1.2 on Nexus 6P configured to English as the Display language but my contacts are mostly in Hebrew
some do show on the watch but mostly not
companion is v4.8.3_intl
I reverted back to Stable Tic_4.10.0_intl and the issue isn't resolved
I can switch back if u would like me to provide more info

Re: Caller ID not working

Posted: Tue Jul 11, 2017 8:22 am
by Gaby
Could you please provide some screenshots? about not showing on the watch?

Re: Caller ID not working

Posted: Tue Jul 11, 2017 8:06 pm
by darktator
Same problem, over a long time with stable version 4.10.
My phone is Iuni U3 with Android 4.4 on it.
The contact are displayed correctly on the phone AND address book on ticwatch, but when I got a phone call, only the number is displayed on watch (everything is correct on phone)

Re: Caller ID not working

Posted: Thu Jul 20, 2017 9:23 am
by Gaby
Whether all contacts show phone numbers or only some of them show phone number on the watch? Does these contact numbers have international area code? Which country does the incoming phone number belong to?

Re: Caller ID not working

Posted: Thu Aug 03, 2017 8:59 am
by Samimamane
I figured it out...
Only when the saved number has the international area code it won't show the caller ID on the watch

Re: Caller ID not working

Posted: Tue Aug 08, 2017 7:01 am
by Gaby
Save the contact number with international area code to see if the watch shows caller name next time.

Re: Caller ID not working

Posted: Wed Apr 24, 2019 5:00 pm
by R.D
I can't see the name when receive a call. Showing unknown.

Caller ID not working

Posted: Fri Apr 26, 2019 2:31 am
by Sharonalons
Anyone has this layer record feature working?

It shows me a record but after stopping I canВґt see anything and the software does not react.

from Hamburg

greets

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