Pairing issue

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Collintatum
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Pairing issue

Post by Collintatum » Tue Dec 12, 2017 4:28 am

Switched from Stable to Beta and now I keep getting "Pairing Timed Out" and occasionally it'll connect and then immediately the watch will restart making me start the pairing process over again. Anyway to revert to the stable software without pairing the watch or any solutions to pairing issue?

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ersindurna
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Re: Pairing issue

Post by ersindurna » Fri May 04, 2018 1:29 pm

I have this problem too! Can anyone help. It will be apreciated. I can not use my watch :(

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jga118
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Re: Pairing issue

Post by jga118 » Mon May 07, 2018 1:05 am

Any solution to this problem I have it too?

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Andremb
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Re: Pairing issue

Post by Andremb » Fri May 18, 2018 2:47 am

Has anymore figured out a solution for this?

I reset my watch and now can't use it because I can't get past the pairing stage because it won't pair.

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Jamie
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Re: Pairing issue

Post by Jamie » Fri May 18, 2018 2:52 am

Andremb wrote:
Fri May 18, 2018 2:47 am
Has anymore figured out a solution for this?

I reset my watch and now can't use it because I can't get past the pairing stage because it won't pair.
Hi,

Kindly email support@mobvoi.com and there will be someone to assist you.

Jamie

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Henrynow
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Pairing issue

Post by Henrynow » Thu Mar 14, 2019 10:30 pm

Hi there,

We found the issue and fix it, we will release a new version today or tomorrow.
Thanks for the report.

B.

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Claudia
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Re: Pairing issue

Post by Claudia » Thu Apr 11, 2019 11:59 pm

I just bought brand new a ticwatch 2. I downloaded both apps, but I can't even pair with my Samsung Galaxy S6 phone. On your up shows Beta program is full. Please help. :cry:

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