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Bluetooth doesn't connect

Posted: Thu May 17, 2018 9:51 am
by cheops75
Guys, big issue with no BT connection on my TW 2. Refuses to pair. I have uninstalled phone app, unpair BT, factory reset the TC2 and to no avail. Even manual pairing fails.

Pls assist asap!
Neil

Re: Bluetooth doesn't connect

Posted: Fri May 18, 2018 3:17 am
by Jamie
cheops75 wrote:
Thu May 17, 2018 9:51 am
Guys, big issue with no BT connection on my TW 2. Refuses to pair. I have uninstalled phone app, unpair BT, factory reset the TC2 and to no avail. Even manual pairing fails.

Pls assist asap!
Neil
Hey Neil,

Try to do a hard reset but also remember to forget the device under your bluetooth settings before trying to pair again. If that fails,
kindly contact support@mobvoi.com and they will have someone to gladly assist you.

Jamie