How do I get my Order ID?

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Marijo
Posts: 1
Joined: Thu Jun 07, 2018 7:55 pm

How do I get my Order ID?

Post by Marijo » Thu Jun 07, 2018 8:09 pm

Hello,
I am trying to get information about my order. Where can I find my Order ID? I just have a receipt number, which doesn't work when trying to track my order.
I notice that getting a tracking number (or even a shipping confirmation) seems tricky. Did you receive your watch at the end?

Thanks,
Marijo

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Jamie
Mobvoi Team
Posts: 266
Joined: Wed Jan 10, 2018 3:11 am

Re: How do I get my Order ID?

Post by Jamie » Tue Jun 12, 2018 4:28 am

Marijo wrote:
Thu Jun 07, 2018 8:09 pm
Hello,
I am trying to get information about my order. Where can I find my Order ID? I just have a receipt number, which doesn't work when trying to track my order.
I notice that getting a tracking number (or even a shipping confirmation) seems tricky. Did you receive your watch at the end?

Thanks,
Marijo
Hey Marijo,

May I get the email that you used to place the order?

Jamie

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