Shipping

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randomperson89
Posts: 4
Joined: Fri Dec 29, 2017 12:07 am

Shipping

Post by randomperson89 » Sat Dec 30, 2017 4:08 am

I know a bunch of people are going crazy over the shipping situation, but I have a different question.

On the tracking site, it says (I changed it to say CITY, PROVINCE, POSTAL CODE to protect my privacy):
Screenshot (90).png
Screenshot (90).png (14.84 KiB) Viewed 7587 times
Now, it doesn't list my address, although it lists where it shipped from in detail, and if you're not familiar with postal codes and the Canadian system, postal codes are often sorted by neighbourhood, which the Canadian system mostly uses community mailboxes with 50-ish users, and if the package is large enough, it's usually shipped directly to the recipients' door.

I'm wondering, will it ship here, or will it possibly get lost somewhere in Vancouver with the CBSA or Canada Post due to shipping issues?

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AANZ
Posts: 1
Joined: Tue May 22, 2018 8:20 am

Re: Shipping

Post by AANZ » Tue May 22, 2018 8:24 am

Hi!

Did you receive your shipment?

Was interested in how long it took

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Jamie
Mobvoi Team
Posts: 266
Joined: Wed Jan 10, 2018 3:11 am

Re: Shipping

Post by Jamie » Wed May 23, 2018 8:10 am

AANZ wrote:
Tue May 22, 2018 8:24 am
Hi!

Did you receive your shipment?

Was interested in how long it took
May I know where you are delivering to?

Jamie

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laprido
Posts: 1
Joined: Wed May 23, 2018 1:54 am

Re: Shipping

Post by laprido » Wed May 23, 2018 7:50 pm

I read that currently orders were shipped within 48hrs so I ordered one 2 days ago...no update or shipping notification yet. I thought they were being fulfilled by Amazon and figured that was a safe bet but reading on the forum seems there is lots of delays and lack of information for customers. Maybe this purchase was a mistake... :/

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Jamie
Mobvoi Team
Posts: 266
Joined: Wed Jan 10, 2018 3:11 am

Re: Shipping

Post by Jamie » Thu May 24, 2018 10:28 am

laprido wrote:
Wed May 23, 2018 7:50 pm
I read that currently orders were shipped within 48hrs so I ordered one 2 days ago...no update or shipping notification yet. I thought they were being fulfilled by Amazon and figured that was a safe bet but reading on the forum seems there is lots of delays and lack of information for customers. Maybe this purchase was a mistake... :/
May I know where you bought them from as well as the order number and I will help you check.

Jamie

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Tassytas
Posts: 1
Joined: Thu May 31, 2018 1:04 pm

Re: Shipping

Post by Tassytas » Thu May 31, 2018 1:10 pm

It's been over a week and I have not yet received my watch and all I have is a order confirmation

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Jamie
Mobvoi Team
Posts: 266
Joined: Wed Jan 10, 2018 3:11 am

Re: Shipping

Post by Jamie » Fri Jun 01, 2018 5:38 am

Tassytas wrote:
Thu May 31, 2018 1:10 pm
It's been over a week and I have not yet received my watch and all I have is a order confirmation
Hi,

Please email me directly (Click on my name) and I will help you check

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Marlshi1
Posts: 1
Joined: Tue Jun 12, 2018 12:48 pm

Re: Shipping

Post by Marlshi1 » Tue Jun 12, 2018 1:29 pm

just one week don ' t pannic last time I was hit almost 3 month and I give them a second chance now 14 day past still waite without don't know where Tic because was stop since 4th of this month so bad .

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