No Notifications-sound and vibrate.

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Nitshoo
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No Notifications-sound and vibrate.

Post by Nitshoo » Thu Oct 19, 2017 11:24 am

Goodafternoon,

For a few days my watch doesn't vibrate or beep when a notification comes in.
The open notifications are visible on the notifications timeline but there is no alert or what so ever.

Any idea what I did wrong and how to resolve please?

Thanks a lot for your help!
NC

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austinzhou
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Re: No Notifications-sound and vibrate.

Post by austinzhou » Mon Nov 06, 2017 4:12 am

Hi there

Please try steps below:

1. Disable private by settings-preference on the watch;
2. Disable1024 mode by advanced settings on companion;
3. Enable notification on companion
4. Disable DND by settings-preference on the watch
5. Whether the watch is charging? If so, then there will no notifications except calls.
6. Open notifications on the companion,choose notification access, disable all apps, then only enable Ticwear global.
7. If your still couldn't receive notifications after the above, then restart your phone.

If above doesn't work then please let me know your Ticwatch ID for further analysis. Thanks

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twillz5802
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Re: No Notifications-sound and vibrate.

Post by twillz5802 » Wed Apr 10, 2019 6:02 am

hi! please help! I am having a hard time figuring out your instructions. my text message notification is not working either . i have let the watch die along with my phone. i enabled notification on the companion (which I'm assuming is the phone) .. I believe my ticwatch ID is R993. Thank you!

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hipps_76
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Re: No Notifications-sound and vibrate.

Post by hipps_76 » Thu Dec 26, 2019 12:35 pm

I too am having trouble understanding your instructions. Not receiving alerts of messages is a huge problem. Can someone follow up with this?

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