Big problem of battery

Moderators: garrywadams, Aathif Mahir, Sabertooth

Post Reply
no avatar
12juillet
Posts: 2
Joined: Wed Nov 02, 2016 2:05 pm
Cash on hand: Locked

Big problem of battery

Post by 12juillet » Tue Oct 24, 2017 12:49 pm

Hello,
So far so good I should say, until 2 weeks.

1/ When I charge the watch, it stops at 60%
2/ The battery does not last very long, half the day.

The watch has the latest stable firmware, I use a note 5, in android 7.0

Thank you for your help.
Rgds

no avatar
austinzhou
Mobvoi Team
Posts: 30
Joined: Mon Nov 06, 2017 2:54 am
Cash on hand: Locked

Re: Big problem of battery

Post by austinzhou » Mon Nov 06, 2017 4:00 am

Hi 12juillet,

For the battery issue please go to "http://support.ticwear.com/ " and follow the steps to claim the product warranty.

Thanks

Post Reply