Pixel 2 XL Connection

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Jsheneman
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Pixel 2 XL Connection

Post by Jsheneman » Sat Nov 04, 2017 3:28 pm

I am trying to pair my ticwatch to the new Pixel 2 XL . I am unable to pair my ticwatch to the new PIxel 2 phone. Can't seem to see how to get the QR code on the watch face to use the companion app to scan. Also trying to pair in manual mode does not show the watch as an available bluetooth device. Any tips on how to get these paired?

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austinzhou
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Re: Pixel 2 XL Connection

Post by austinzhou » Mon Nov 06, 2017 3:31 am

Hi Jsheneman,

May I ask for information as below for further investigation:

Phone model&version
Ticwear app version
Ticwatch firmware version

Thanks

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Jsheneman
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Re: Pixel 2 XL Connection

Post by Jsheneman » Fri Nov 17, 2017 12:11 am

Hi, sorry for the delay. I didn't see a reply notice.

Phone: Google Pixel 2 XL Android 8.0
Ticwear app version: 4.13.0_intl
Ticwatch firmware version: 5.1

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Jsheneman
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Re: Pixel 2 XL Connection

Post by Jsheneman » Fri Nov 17, 2017 12:28 am

We've made progress through resetting the watch and starting as if it were a new watch. Right now everything seems to be working (phone calls, email) except SMS notifications.

Phone: Google Pixel 2 XL using the Google Messages App.
ticwear version 4.13.0_intl
ticwatch is running android 5.1

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austinzhou
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Re: Pixel 2 XL Connection

Post by austinzhou » Mon Nov 20, 2017 6:53 am

Good to have it back, enjoy the product

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