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Re: Where to cancel my order

Posted: Sun Dec 03, 2017 6:07 pm
by rajeshdevarajulu
Hi Samfong,

I have wriiten to support team so many times but haven't heard back from them. Tracking shows "SHIPPING LABEL CREATED, USPS AWAITING ITEM" for the past two weeks. Please share the true status of my order TIC10559. When will I get it?

Regards,

Raj

Re: Where to cancel my order

Posted: Mon Dec 04, 2017 9:27 pm
by Hecpons
Hello
Since I haven’t received any update since I preorder my watch almost a month ago, even after requesting updates for estimated delivery dates I wish to cancel my order and get a refund please.
I am very sorry to do so because I was really excited about my ticwatch, I might try to get it from a third party like Amazon
Awaiting your reply!

Re: Where to cancel my order

Posted: Tue Dec 05, 2017 7:59 pm
by rajeshdevarajulu
Hi,

As I'm moving out of the country this weekend, I would like to cancel my ticwatch order (Order ID: TIC10559). I placed the order on November 16th hoping to receive it before I move out of the country, Apparently, just the shipping label has been created on Nov 17th and the watch has not been shipped yet. Even if it gets shipped today, I doubt if it will arrive on time before I leave the country.

I don't want to take chances. Please cancel my order and refund the order amount ASAP.

Regards,

Rajesh

Re: Where to cancel my order

Posted: Thu Dec 14, 2017 6:28 am
by Forish
Hi I'm in the same boat as some of these guys, I thought it was going to be a normal shopping experience, order,. Confirm, despatch and receive. I have sent few emails asking about my order and UK customs. My order is TIC12598 and I need an update please.

Re: Where to cancel my order

Posted: Thu Dec 14, 2017 7:24 am
by samfong
Forish wrote:
Thu Dec 14, 2017 6:28 am
Hi I'm in the same boat as some of these guys, I thought it was going to be a normal shopping experience, order,. Confirm, despatch and receive. I have sent few emails asking about my order and UK customs. My order is TIC12598 and I need an update please.
Hey Forish,

Your order has left the GLS location, and is in transit to your address.

Re: Where to cancel my order

Posted: Thu Dec 14, 2017 7:43 am
by Forish
Thanks for the update Sam very happy to hear that

Re: Where to cancel my order

Posted: Fri Dec 15, 2017 10:46 pm
by NeedRefund
@Sam I also want to cancel my order. The order number is 13141.

Re: Where to cancel my order

Posted: Tue Dec 19, 2017 4:08 am
by winson213
I have received my order however I would like to ask for refund since I am not happy about the battery performance. I dropped email to support team however no further follow up and reply. My order number is TIC11064

Re: Where to cancel my order

Posted: Wed Dec 27, 2017 10:23 pm
by Peixeskim
i want to cancel my order TIC_EU_3881 how can i do it please

Re: Where to cancel my order

Posted: Wed Dec 27, 2017 10:28 pm
by Peixeskim
i want to cancel my order no news about my status my order is TIC_EU_3881 please