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Re: Ticwatch E connected to bluetooth but no internet

Posted: Sun Aug 19, 2018 3:46 am
by subzerohk
Same issue. Have to reboot phone to get the connection.

Re: Ticwatch E connected to bluetooth but no internet

Posted: Thu Aug 30, 2018 5:02 am
by subzerohk
No update from Mobvoi??
Can't post to forums...

Re: Ticwatch E connected to bluetooth but no internet

Posted: Mon Sep 24, 2018 4:25 pm
by tobi2land
Hello!

I had the same problem as you all.
I restarted my watch and then also restarted my phone (Oneplus 6) - THAT SOLVED THE PROBLEM!

Hope it helps you guys also!

Re: Ticwatch E connected to bluetooth but no internet

Posted: Tue Oct 02, 2018 9:36 am
by SalvoP73
I have some problem: when I turn off the phone, at the next restart there is no way to pair the smartwatch with the phone. Android wear says that they are connected, the bluetooth of the phone sees it connected, but the smartwatch displays the cloud and in the menu blutetooh is disconnected, displaying the name of the cellullare several times. Notifications arrive, but services that require a connection do not work, as an assistant and voice dictation: please solve the problem.

Re: Ticwatch E connected to bluetooth but no internet

Posted: Sun Oct 14, 2018 4:02 am
by gamefreak89
I'm having the same issue. Shame such a beautiful watch is having lots of issues as of right now.

Re: Ticwatch E connected to bluetooth but no internet

Posted: Tue Oct 30, 2018 7:19 am
by Bloemers
Same issue here. Oneplus 6 with Ticwatch E, both fully up to date.
Getting.notifications but all other internet connections dont work!

Please Mobvoi, fix this issue!

Re: Ticwatch E connected to bluetooth but no internet

Posted: Thu Nov 01, 2018 4:10 am
by mhaziq89
Problem maybe with the wear os app on the phone, because already try to both phome and watch on airplane mode, then after 20 seconds turn it on, sometime it fix sometime don't.
1. When the watch is connect to internet and I have tested that when the wear os is close and end the program on the phone, the watch will not have internet connection.
2. when it suddenly automagically the watch have no internet connection, I try to open the apps then closed and end the apps wait 10 seconds and repeat, usually 3 to 7 repeat it will have internet connection again, without have to restart or airplane mode on both devices.

Hope the dev team able to solve this issue asap.

Re: Ticwatch E connected to bluetooth but no internet

Posted: Mon Nov 05, 2018 6:49 pm
by marcoxcosta
I've experienced the same with TicWatch Pro.
Check if Wear Os app isn't battery optimized otherwise the Android OS will shut it down to save battery but I have that and it also loses connection to the internet so I found that shutting down the Wear Os and start again as fixed it.
This is some kind of an issue with Wear Os App or with Wear Os on the Watch itself, hope Google and Movboi can fix this.

Re: Ticwatch E connected to bluetooth but no internet

Posted: Fri Nov 09, 2018 3:05 pm
by axa
Ricardosl1212 wrote:
Fri Mar 30, 2018 4:52 pm
I ordered ticwatch e.. so I don't have it yet.. but maybe using this option will help?
https://imgur.com/a/mAUfh

It says "prepared to share internet connection from this phone" (through bluetooth)

Reply if this work or doesn't work
Good try, though this option is only for mobile network data sharing...
Not sharing of the wifi data of the phone wireless Ethernet

Anyone have a solution to this?

Re: Ticwatch E connected to bluetooth but no internet

Posted: Sat Dec 01, 2018 10:13 am
by Inty
Hi all

Solutions you can try:

1) for xiaomi with miui:
Disable the phone lock-screen protection.

2) for other phones:
Add the smartwatch to the list of devices which can unlock the phone by Bluetooth (Android smart Lock feature). Unfortunately xiaomi doesn't accept wearable devices other than xiaomi brand. But for other Android phones this may work. If not, try solution 1.

Best regards
Andrew