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My watch is "Tendered to End Delivery Carrier" Since 2 Dec

Posted: Fri Dec 15, 2017 5:00 am
by iJack23
The status of the parcel have been "Tendered to End Delivery Carrier" Since 2 Dec where I ordered the watch at Black Friday Sale.
I get no calls and emails for any updates afterwards.

I tried email to support last week and they replied that it would deliver before yesterday (Thu).
I also tried email support again but there is no reply.

I don't think the parcel needs half a month to travel just 20km in Hong Kong

Please kindly contact and provide any kind of solution.

Re: My watch is "Tendered to End Delivery Carrier" Since 2 Dec

Posted: Fri Dec 15, 2017 6:20 am
by samfong
Hey iJack23,

May I know your order number? Will help you check on this.

Re: My watch is "Tendered to End Delivery Carrier" Since 2 Dec

Posted: Fri Dec 15, 2017 6:32 am
by iJack23
My order number is TIC11892. Thanks

Re: My watch is "Tendered to End Delivery Carrier" Since 2 Dec

Posted: Fri Dec 15, 2017 9:13 am
by iJack23
Hi,

The status suddenly become Unsuccessful delivery, returned to our warehouse

However no call was received for delivery.

Would you also be able to provide the contact of the carrier

Re: My watch is "Tendered to End Delivery Carrier" Since 2 Dec

Posted: Fri Dec 15, 2017 10:32 am
by Mobvoi
iJack23 wrote:
Fri Dec 15, 2017 9:13 am
Hi,

The status suddenly become Unsuccessful delivery, returned to our warehouse

However no call was received for delivery.

Would you also be able to provide the contact of the carrier
Hey, the team is in contact with Landmark Global. We have requested that they resend the package and call before delivery.

Re: My watch is "Tendered to End Delivery Carrier" Since 2 Dec

Posted: Fri Dec 15, 2017 8:57 pm
by kenneth90112
Hi team my case also same. can you follow the case together order no. TIC11885
thanks

Re: My watch is "Tendered to End Delivery Carrier" Since 2 Dec

Posted: Sun Dec 17, 2017 6:06 am
by kenneth90112
the case was same to me

Re: My watch is "Tendered to End Delivery Carrier" Since 2 Dec

Posted: Mon Dec 18, 2017 12:59 am
by iJack23
Just want to clarify that would the watch deliver before xmas?

Re: My watch is "Tendered to End Delivery Carrier" Since 2 Dec

Posted: Mon Dec 18, 2017 12:39 pm
by kwan5684
The case was same to me!!!!!!
I waiting for almost a month's time there is no phone call me to receive the goods!!!
email does not reply me.
plx helpppp
MY order number :tic10772

Re: My watch is "Tendered to End Delivery Carrier" Since 2 Dec

Posted: Thu Dec 21, 2017 11:25 am
by iJack23
Still no watch at the moment
I thought ordering a month in advance was enough for Xmas present