I am wondering if somebody succeed in trying to refund his purchases. My story short- I bought 2 watches and received 2 empty boxes from DHL. Tried to contact Mobvoi via their support but they ignore me. I live in EU so according the law they should refund me otherwise they are braking the law.
Does anybody had the same problem? Until now nobody answer my tickets related to the refund. This whole project looks like a fraud so I am considering to submit a complaint in European association of customer protection.
Any info would help me. Thanks.