Ticwatch S Update Fail

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kevanjake
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Ticwatch S Update Fail

Post by kevanjake » Sun Oct 20, 2019 9:39 am

My Ticwatch S fail to installa an update by showing green Android robot error.

I try to Factory reset from Settings and from Recovery (showed after install fail) but the problem is still there.
And after all the notification "Impossible to install update" is un-removable from notification area (disappear only after factory reset)

How can i do?

I Open a ticket but no one still read it.

For now the only solutions is to flash it with ADB but i lose warraty...so i don't want to use this solution.

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Sabertooth.
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Re: Ticwatch S Update Fail

Post by Sabertooth. » Sun Oct 20, 2019 1:19 pm

kevanjake wrote:
Sun Oct 20, 2019 9:39 am
My Ticwatch S fail to installa an update by showing green Android robot error.

I try to Factory reset from Settings and from Recovery (showed after install fail) but the problem is still there.
And after all the notification "Impossible to install update" is un-removable from notification area (disappear only after factory reset)

How can i do?

I Open a ticket but no one still read it.

For now the only solutions is to flash it with ADB but i lose warraty...so i don't want to use this solution.
Greetings kevanjake!

See if you can try try the steps list here: https://forum.mobvoi.com/viewtopic.php?f=66&t=54581

If that doesn't work then you should open a warranty ticket at https://support.mobvoi.com/.

Sabertooth
Mobvoi Global Moderator

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kevanjake
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Re: Ticwatch S Update Fail

Post by kevanjake » Thu Oct 24, 2019 4:58 am

thanks! :ugeek: :ugeek: :ugeek:

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