Ticwatch 2 - cracked bottom by expanding battery

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helhadid
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Re: Ticwatch 2 - cracked bottom by expanding battery

Post by helhadid » Sun Aug 11, 2019 9:32 pm

Still nothing from Mobvoi. I hope the reply is worth the wait. :roll:

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rltarleton
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Re: Ticwatch 2 - cracked bottom by expanding battery

Post by rltarleton » Sat Aug 17, 2019 1:38 am

have exactly the same problem. And lack of a response is fully expected - worst service company ever - no more purchases from them by me.

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Aathif Mahir
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Re: Ticwatch 2 - cracked bottom by expanding battery

Post by Aathif Mahir » Sun Aug 18, 2019 3:52 am

Greetings!

Please elaborate your issue by sending an email to Support@mobvoi.com with screenshots.

Aathif Mahir
Mobvoi Global Moderator

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helhadid
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Re: Ticwatch 2 - cracked bottom by expanding battery

Post by helhadid » Mon Aug 19, 2019 3:24 pm

Email sent from my side.
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helhadid
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Re: Ticwatch 2 - cracked bottom by expanding battery

Post by helhadid » Mon Aug 19, 2019 10:27 pm

And the expected reply..
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danpriceuk
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Re: Ticwatch 2 - cracked bottom by expanding battery

Post by danpriceuk » Wed Aug 21, 2019 12:28 pm

I've had exactly the same problem :(.
Bought my ticwatch 2 from kickstarter and was so excited, but it's not lasted the test of time.
The back of the watch has cracked and expanded.
I've contacted Mobvoi to hopefully get a response.
How can i get this fixed or is it just destined for the bin now....
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helhadid
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Re: Ticwatch 2 - cracked bottom by expanding battery

Post by helhadid » Thu Sep 05, 2019 10:55 pm

I wasn't hoping for a free solution, but at least for some help (where to buy a new battery, how to replace the battery.. but alas.. it seems Mobvoi has officially abandoned us. I guess this watch is the only and last purchase from Mobvoi.

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