Jamie wrote: ↑Mon Mar 12, 2018 3:30 amHi HongYung,HongYung wrote: ↑Sat Mar 10, 2018 10:57 amMy friends and family are quit interested with my watch in terms of the design, the screen and the tickle feature. They didn't know about this "ticwatch" name or "mobvoi". However I told them this company started with a kickstart project... and before really buying there is always a "but" here.
I told them the software is poorly supported due to the small company and immediately you can see their face expression saying that "ouu, maybe it is another cheap china watch here..."
You can see they normally stopped continue with the conversation the moment they know that the software is not support in a good manner and you know for people who using smart devices, they know how important a software is compare to the hardware.
The device is not smart if the software is not smart enough to make use of its given hardware resources and sensors...
Perhaps my decision was wrong.. they just have a blink of cash from this ticwatch stuff to continue with the next product or other plan ?
I just got this feeling like we were abandoned like a fool.
Sorry to hear about your disappointment with support. Are there any specific issues you are having with your Ticwatch?
Here : https://forum.mobvoi.com/viewtopic.php? ... 217b1e2541