new C2 wont charge - wide spread issue?

Post Reply
no avatar
tomroy@outlook.com
Posts: 6
Joined: Wed Jan 09, 2019 2:38 pm

new C2 wont charge - wide spread issue?

Post by tomroy@outlook.com » Wed Jan 09, 2019 2:48 pm

I know there are other similar posts but just making another one to bring attention to the C2 charging issue. mine charged successfully for a little over a week and then it just stopped. still waiting on a response from support for resolution but just FYI there appears to be an issue with charging on the new C2 watches.

no avatar
BrianVerboom
Posts: 5
Joined: Fri Jan 11, 2019 4:14 pm

Re: new C2 wont charge - wide spread issue?

Post by BrianVerboom » Fri Jan 11, 2019 4:29 pm

Not only C2's, my Pro is dead now too!

no avatar
daninad
Posts: 2
Joined: Sat Jan 12, 2019 7:28 pm

Re: new C2 wont charge - wide spread issue?

Post by daninad » Sun Jan 13, 2019 7:26 pm

I have the same problem since December 28.
I'm still waiting for a new charger.

no avatar
sibson18
Posts: 1
Joined: Mon Jan 14, 2019 1:14 pm

Re: new C2 wont charge - wide spread issue?

Post by sibson18 » Mon Jan 14, 2019 1:22 pm

hello..
I also have same problem. Bought it in the UK for my husband christmas present, It worked for a week whilst have had problem with strava. then it won't charge completely ! And we are back in Bali now :|
what do I do?
I have requested to return and refund though.. any suggestion please? TIA

no avatar
tomroy@outlook.com
Posts: 6
Joined: Wed Jan 09, 2019 2:38 pm

Re: new C2 wont charge - wide spread issue?

Post by tomroy@outlook.com » Mon Jan 14, 2019 10:52 pm

well now there are C2 chargers for $20 on amazon so fyi.... trying one of those to see if it resolves the issue while I wait for support to rma the charger that came with it. arrives in two days and I'll update here with the results.

no avatar
tomroy@outlook.com
Posts: 6
Joined: Wed Jan 09, 2019 2:38 pm

Re: new C2 wont charge - wide spread issue?

Post by tomroy@outlook.com » Mon Jan 14, 2019 10:58 pm

there are now replacement chargers on Amazon if you don't want to wait for the warranty replacement.

https://www.amazon.com/TicWatch-Chargin ... c2+charger

no avatar
jeramy.long
Posts: 1
Joined: Tue Jan 15, 2019 7:38 am

Re: new C2 wont charge - wide spread issue?

Post by jeramy.long » Tue Jan 15, 2019 7:43 am

I have the Pro. I'm on my second charger. Both times everything is fine for about a week the suddenly it just stops charging. Design flaw? Factory defect? I'm going with the former since it seems to be a wide spread issue and the fact that it's happened to me twice now in the span of a few weeks.

no avatar
srdunn
Posts: 1
Joined: Tue Jan 15, 2019 6:56 pm

Re: new C2 wont charge - wide spread issue?

Post by srdunn » Tue Jan 15, 2019 7:02 pm

I bought 2x C2s a month ago and one of them has developed the not charging fault. Fortunately I've been able to test the watch on the second charger to confirm it's a watch problem (and obviously the other watch charges fine)
I've just emailed support, so we'll see how that works out.

Post Reply