Ticwatch Pro stuck on lightning bolt symbol

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Cfleming
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Ticwatch Pro stuck on lightning bolt symbol

Post by Cfleming » Thu Nov 15, 2018 11:26 am

I got my watch two days ago and it seems to be broken already!

Randomly it will only display the lightning bolt symbol and charging won't make a difference. I've only been able to wear it for two days and it's broken already. After spending well over $300 on this watch, I expected much better.

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darthrochon
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Re: Ticwatch Pro stuck on lightning bolt symbol

Post by darthrochon » Thu Dec 06, 2018 12:06 pm

exact same thing for me

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picklert
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Re: Ticwatch Pro stuck on lightning bolt symbol

Post by picklert » Mon Dec 10, 2018 11:50 pm

I have the same issue.

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RafaAN
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Re: Ticwatch Pro stuck on lightning bolt symbol

Post by RafaAN » Thu Dec 13, 2018 11:55 am

+1.
The charger is Ok but the watch does not charge.

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le-torte
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Re: Ticwatch Pro stuck on lightning bolt symbol

Post by le-torte » Fri Dec 14, 2018 3:15 pm

I´m having the same issue as well

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le-torte
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Re: Ticwatch Pro stuck on lightning bolt symbol

Post by le-torte » Fri Dec 14, 2018 3:34 pm

I´m having the same issue.

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henryweismann
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Re: Ticwatch Pro stuck on lightning bolt symbol

Post by henryweismann » Sat Dec 15, 2018 2:15 am

I'm having the same issue. First it would just stay black and would do nothing when I plug it in or try to turn it on. Then sometimes after a while it only buzzes and shows a lightning bolt symbol. Just for 3 seconds I got the charging battery icon domehow but made the mistake of trying to turn it on. Now it's back to black screen no matter what I do. I know the power is getting to the phone contacts because my portable charger lights up when it's connected but in the end the phone doesn't charge and I tried multiple wall outlets, USB charger and my portable charger. I'm hoping I can get the battery symbol again after time but if not will return to Amazon. I saw reports online that this fixed itself after a day or so and didn't happen again since for some users. Has anyone resolved this yet?

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henryweismann
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Re: Ticwatch Pro stuck on lightning bolt symbol

Post by henryweismann » Sat Dec 15, 2018 2:32 am

I contacted support. Will see what happens.

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LonelyTraveler
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Re: Ticwatch Pro stuck on lightning bolt symbol

Post by LonelyTraveler » Sun Dec 16, 2018 7:12 pm

I just got my watch yesterday and tried turning it on out of the box, and nothing happened. The screen shows the lightning bolt icon, which I assume is "needs charging" - however, even after leaving the watch plugged in to the Charger overnight, the watch has not moved past the lightning bolt icon.

Anyone else seeing something similar? Any ideas on what I should do now?

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Mking
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Re: Ticwatch Pro stuck on lightning bolt symbol

Post by Mking » Mon Dec 17, 2018 5:11 pm

same issue.....

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