Ticwatch E System Update crash

no avatar
MrDenis
Posts: 1
Joined: Sat Dec 01, 2018 5:50 pm

Ticwatch E System Update crash

Post by MrDenis » Sat Dec 01, 2018 5:55 pm

I've just bought a TW E and although I can manually update Wear OS to 2.17 (latest) I keep getting a persistent notification stating Couldn't Install System Update. When I try to update it with this notification, following all instructions, it reboots and crashes on boot (see pic - sorry for poor lighting). I can still reboot and use the watch, but this notification is getting on my nerves, plus I don't know what's the deal with the system update in question...

I've tried factory reset twice, and always end up with the same issue. This is REALLY annoying!

How can I resolve it?
Thanks
Attachments
20181130_203046.jpg
20181130_203046.jpg (1.11 MiB) Viewed 734 times

no avatar
dmtsilva81
Posts: 2
Joined: Wed Feb 21, 2018 5:41 pm

Re: Ticwatch E System Update crash

Post by dmtsilva81 » Wed Dec 05, 2018 12:04 pm

Well i have a notification to update but when i press reboot stays forever on 1 sec and doesn't reboot.
The watch is full charged...

no avatar
mortommy
Posts: 3
Joined: Fri Dec 07, 2018 7:27 am

Re: Ticwatch E System Update crash

Post by mortommy » Fri Dec 07, 2018 7:28 am

Hi,
same here. I got my ticwatch E 2 days ago, the first update went fine but now is keeping try to update itself with no success.

no avatar
cchaves22
Posts: 3
Joined: Fri Dec 07, 2018 8:40 pm

Re: Ticwatch E System Update crash

Post by cchaves22 » Fri Dec 07, 2018 8:41 pm

I have got the same exact problem, how can we fix it?? :evil:

no avatar
Apop10
Posts: 2
Joined: Mon Dec 10, 2018 1:13 am

Re: Ticwatch E System Update crash

Post by Apop10 » Mon Dec 10, 2018 1:14 am

Please help with this problema, i dont know

no avatar
mortommy
Posts: 3
Joined: Fri Dec 07, 2018 7:27 am

Re: Ticwatch E System Update crash

Post by mortommy » Wed Dec 12, 2018 1:50 pm

i'm really disappointed about mobvoi support, there are several post here about this issue and no answers from any official member; I also sent an email to the support team one week ago and didn't get any answer yet.
:| :|

no avatar
cchaves22
Posts: 3
Joined: Fri Dec 07, 2018 8:40 pm

Re: Ticwatch E System Update crash

Post by cchaves22 » Thu Dec 13, 2018 7:40 pm

I have the same problem, and it seems there is no solution or answer from Mobvoi....
This sucks!

no avatar
Frans v B
Posts: 1
Joined: Sun Dec 16, 2018 8:35 pm

Re: Ticwatch E System Update crash

Post by Frans v B » Sun Dec 16, 2018 8:40 pm

Here the same,

I have purchased the ticwatch pro last week and after installing the watch he asks for a wear os update. After this update the watch doesn't work good anymore. No menu and no possibility of using the swipe options. Only google assistant is working by holding the upper button.

Please a quick reply.

no avatar
v2garcia
Posts: 3
Joined: Tue Dec 18, 2018 1:44 am

Re: Ticwatch E System Update crash

Post by v2garcia » Tue Dec 18, 2018 1:55 am

I have the same problem, and also the phone app not work, when I try to make a call o recive one the watch restart.

no avatar
G7E
Posts: 1
Joined: Thu Dec 20, 2018 2:52 am

Re: Ticwatch E System Update crash

Post by G7E » Thu Dec 20, 2018 2:55 am

this helped me, hopefully it helps you.

https://www.androidcentral.com/how-rebo ... wear-watch

after an update, swiping was unresponsive, long press the crown button (8-10 seconds) and the watch rebooted.

Post Reply